Citation Ltd

Citation Ltd Getting businesses ready for anything. HR | Health & Safety | ISO Certification | Employee Wellbeing. Please note: this account is monitored Mon-Fri 9am-5pm

Here at Citation, we’ve been taking the messy, complicated parts of Health & Safety and HR & Employment Law away from business for more than 20 years. Our market-leading experience and expertise supports over 16,000 clients – of various sizes, to keep compliant, while staying stress-free. With anything from contracts, handbooks and policies, to legal updates, 24/7 support and annual inspections, o

ur unrivalled support speaks for itself, and gives businesses peace of mind when they need it most. Our company culture game is strong too. We’ve been named in the UK’s Top 100 Best Companies to Work For by the Sunday Times three years on the trot (2015, 2016 and 2017). For more information about us and what we do, go online or get in touch today!

Recruitment shouldn't feel like a second full-time job. But between the admin, the checks, and keeping up with the Emplo...
29/05/2026

Recruitment shouldn't feel like a second full-time job.

But between the admin, the checks, and keeping up with the Employment Rights Act, and for many businesses it does.

Join Flora Neville on 2 June at 10am for practical ways to tighten up your recruitment and onboarding.

→ A more efficient process

→ The pre-hire checks that matter

→ A smoother experience for new starters

Save your seat now > https://event.eu.on24.com/wcc/r/8000194608/75BE3386530EA86CE8F45CD045A07F1A?partnerref=social

28/05/2026

“Stress is like carbon monoxide. You often don’t realise it’s there until it’s too late.”

In Not Another Safety Talk episode 2, David and Simon are joined by Kelly.

They discuss why workplace stress is often an invisible risk and what you should look out for before absence, burnout, and turnover start rising.

Watch now for practical insight on stress, wellbeing, and workplace culture 👉 https://youtu.be/c73qnPCtrpM?si=wF4mzCOGNPwNNPuh

14/05/2026

Really proud to have sponsored the latest episode of the BUILDUP Podcast from the Federation of Master Builders.

The episode explored what it really takes to move into housebuilding — from finance and planning through to building strong teams as businesses grow.

Our Director of Employment Law, Gill McAteer, shared insight into the people side of growth, including when HR processes need to become more structured and the importance of creating clarity and consistency early on.

A brilliant conversation packed with practical advice for housebuilders looking to take the next step.

🎧 Catch the episode here: https://eu1.hubs.ly/H0vl0NL0

📦 We’re attending the SSA UK Level Up Conference 2026 We’re looking forward to joining the self-storage community at the...
24/04/2026

📦 We’re attending the SSA UK Level Up Conference 2026

We’re looking forward to joining the self-storage community at the SSA UK Level Up Conference on 29–30 April at the Telford International Centre.

It’s a great opportunity to connect with operators, investors, and suppliers from across the sector, and be part of the conversations shaping what’s next for self storage.

👋 Iain McGleish and Morgan James will be there — if you’re attending, they’d love to chat about the challenges and opportunities across the sector.

Every UK employer must conduct risk assessments.But if you're unclear on what that actually means or how to do it proper...
22/04/2026

Every UK employer must conduct risk assessments.But if you're unclear on what that actually means or how to do it properly, you're not alone.

The process breaks down into five clear steps:

1️⃣ Identify the hazards in your workplace
2️⃣ Decide who might be harmed and how
3️⃣ Evaluate the risks and decide on precautions
4️⃣ Record your findings and implement controls
5️⃣ Review and update regularly

The key question at each stage: what's reasonably practicable? That doesn't mean eliminating every possible risk – it means taking sensible, proportionate precautions based on the likelihood and severity of harm.

Remember: a risk assessment isn't a one-time task. It's a living document that should evolve with your workplace.

You should review them:

→ When processes change
→ When incidents occur
→ When legislation updates
→ When new people start or change roles
→ At minimum annually

The goal isn't to create perfect paperwork. It's to create a safer workplace. Can you eliminate hazards entirely? Great – do it. If not, reduce the risk as far as reasonably practicable and put controls in place.

Need support conducting risk assessments for your business? Citation's Health & Safety consultants work with thousands of UK employers to get this right.

17/04/2026

🎙️ “The first rule of being a Health & Safety professional is not to tell people you’re a Health & Safety professional…”

Our new podcast 'Not another safety talk' is here.

It breaks down the barriers around Health & Safety, and challenges the idea that it’s all rules, red tape, and ruining the fun.

In episode one, the Simon and David get into:

→ Why Health & Safety has a bad reputation
→ The real purpose behind it
→ Key topics for businesses this year (👋 AI)
→ Why they rarely mention their job title

Basically, as the team put it – “We’re not the anti-fun police.”

But we’ll let you be the judge of that.

See for yourself 👉 https://eu1.hubs.ly/H0tCspG0

We have moved to Giftpay! There are now much more options to use your rewards. Here are just some of potential places yo...
17/04/2026

We have moved to Giftpay! There are now much more options to use your rewards.

Here are just some of potential places you could spend up to £1000*:

Amazon, Marks & Spencer, Tesco, Sainsbury’s, ASDA, Aldi, Waitrose, Morrisons, John Lewis, Argos, Currys, IKEA, Costa Coffee, Starbucks, Just Eat, Deliveroo, Uber Eats, ASOS, Primark, Next and much more.

Not only this, you can now use the reward to invest back into your business, with places such as: B&Q, Screwfix, Wickes, Halfords, Toolstation, Uber, Airbnb and more.

Refer now 👉 https://eu1.hubs.ly/H0tzsh10

Stress doesn’t usually show up in a risk assessment. But in most businesses, it probably should.In Great Britain last ye...
15/04/2026

Stress doesn’t usually show up in a risk assessment. But in most businesses, it probably should.

In Great Britain last year, the HSE found:
• 964,000 workers experienced work-related stress, depression or anxiety
• 1.9 million people were dealing with a work-related illness.

So it’s no surprise there’s a big focus on wellbeing during Stress Awareness Month.

Where do things often break down is:
HR deals with the impact
→ absence, burnout, people struggling
Health & Safety should be looking at the cause
→ workload, pressure, unclear roles, long hours

If you focus on impact, you’re always reacting.
The shift comes from stepping back and asking:
• Where’s the pressure coming from?
• Who’s most affected?
• What can we change in the job itself?

That’s what a stress risk assessment is for.

It’s one practical thing you can review this month – and here’s a simple template and guidance to start off -> https://eu1.hubs.ly/H0twZc30

The Health and Safety Executive (HSE) looks at more than just your paperwork.During inspections, they also assess premis...
13/04/2026

The Health and Safety Executive (HSE) looks at more than just your paperwork.

During inspections, they also assess premises, equipment, and personnel. So, when it comes to putting Health & Safety into practice, nailing down the basics is essential.

We’re talking:

🦺 Regular equipment checks and maintenance scheduling
🦺 Staff training kept up to date
🦺 Accessible policies and clear documentation
🦺 Having the correct PPE for each task

When HSE comes knocking, make sure you’re confident in your processes. At Citation, we’re here to help, with expert advice and support whenever you need.

07/04/2026

Third-party harassment is back in focus under the Employment Rights Act 2025.

With increased employer responsibility and the introduction of the Fair Work Agency, you need to make sure your approach to workplace protections is clear and consistent.

Join Flora Neville on 9 April at 10am for our free ERA webinar covering:

→ What third-party harassment is
→ Your new responsibilities and risks
→ How to reduce your risk
→ Policies and procedures you need to review

Get practical guidance to help protect your people and your organisation.

👉 Register now: https://eu1.hubs.ly/H0t7xcq0

Statutory Sick Pay (SSP) is changing. From 6 April 2026, you need to make sure you're readySSP is getting a big overhaul...
01/04/2026

Statutory Sick Pay (SSP) is changing.
From 6 April 2026, you need to make sure you're ready

SSP is getting a big overhaul with the Employment Rights Act. There's a real business impact around managing absences.

Here’s what’s changing:
1. Day-one entitlement
SSP will be payable from the day one of sickness absence, removing the current three-day ‘waiting period’.
2. Wider eligibility
The Lower Earnings Limit is removed. This opens up SSP to all employees, no matter their weekly earnings.
3. Support for lower earners
SSP will be paid at 80% of average weekly earnings or the statutory rate — whichever's lower.

Three steps to take now:
✅ Have a clear absence policy
Make sure it clearly covers reporting sickness, self-certification, return-to-work interviews, and steps to follow if absence becomes a concern.

✅ Train your managers on the policy
Managers should know how to run return-to-work conversations, what questions to ask, how to document absence, and when to escalate issues.

✅ Apply your policy consistently
Inconsistent processes can create legal risk. Make sure your absence policy is followed fairly and consistently across the business.

Day-one SSP is coming. Is your absence management process ready? 👇
https://eu1.hubs.ly/H0t767d0

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Kings Court, Water Lane
Wilmslow
SK95AR

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

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