Citation Ltd

11/08/2026

Most employment tribunal claims follow the same patterns. The businesses that avoid them aren't doing anything complicated, they're just getting the basics right, consistently.

Are your HR processes up to scratch?

Disciplinary procedures handled incorrectly. Dismissals without proper documentation. Grievances that weren't taken seriously. These are some of the most common reasons employers end up in tribunal — and they're all avoidable.

Join us on Monday 18 August at 10am for a free practical webinar to learn:

✅ The HR mistakes most likely to result in a tribunal claim
✅ How to handle disciplinaries, dismissals, and grievances correctly
✅ What documentation you need and when to create it
✅ Practical steps to fix your current processes fast

Free to attend. Register here: https://eu1.hubs.ly/H0x5fvr0

06/08/2026

The new Statutory Sick Pay (SSP) rules came into force in April.

If you haven't reviewed your sickness absence process, payroll, or policies since April, now's the time.

Our free guide explains what's changed, what it means for your business, and the practical steps you should take to stay compliant.

Download your free SSP guide today 👉 https://eu1.hubs.ly/H0w_R0d0

04/08/2026

"If we'd had Citation prior to this incident, we wouldn't have had anything to worry about. In the end, we had a lot to worry about."

That's from someone who learned the hard way what happens when HR support isn't in place from the start.

Since working with Citation, Lunya has handled a performance concern without going straight to disciplinary, rolled out training across every level of their team, and given them visibility of who's completed what, all in one place.

His advice to anyone on the fence?

"Don't wait until you get stung."

It's a bit like fitting a burglar alarm after the break-in. You want to be protected from the beginning — not after something's gone wrong.

Watch the full video →

📞 Protect your business with expert support: https://bit.ly/4dW1h7...

30/07/2026

Our Employee Wellbeing Hub has everything you need to support your team’s mental health and wellbeing, including:

✅ Guides on long-term and short-term sickness
🎙️ Podcasts on reasonable adjustments and mental health
📺 Webinars and resources on menopause, mental health and more

It's completely free, with no forms to fill in.

Check it right now 👇
https://eu1.hubs.ly/H0x6NDN0

28/07/2026

Employees only need six months' service to bring an unfair dismissal claim from 1 January 2027. And the compensation cap will be removed.

Is your probation process ready?

If you still use six-month probation periods, you’re at risk. All it takes is a delayed review meeting, a period of sickness absence, or a notice period to push a dismissal past the new threshold.

Join Flora Neville’s webinar on Monday 4 August at 10am covering:

✅ What the unfair dismissal changes mean and when they apply
✅ Why six-month probations are now higher risk
✅ How to structure probation periods under the new rules
✅ The five probation mistakes most likely to result in a claim
✅ How to handle extensions without increasing your legal risk

Free to attend. Register here: https://eu1.hubs.ly/H0x5cfw0

24/07/2026

Your employees are probably already using AI at work.

Do you have an AI policy or training? Have you thought about what it means for your Health & Safety responsibilities? Because it's already something you need to manage.

Simon Edmond and David Taylor cover exactly this in the latest Not Another Safety Talk:

→ What the HSE is saying
→ Where businesses are already getting it wrong
→ Three steps you should take now

Watch the full episode: https://eu1.hubs.ly/H0x6SYz0

21/07/2026

Do you get the hierarchy of controls wrong?

We see it often:
Identify a risk → reach for PPE.

And while that feels like action, it’s the weakest control you have.
→ Your goal isn’t to manage risk.
→ Your goal is to remove it where possible.

The simple way to think about the hierarchy:

1️⃣ Eliminate – remove the hazard completely
2️⃣ Substitute – replace it with something safer
3️⃣ Engineering controls – isolate people from the hazard
4️⃣ Administrative controls – change how the work is done
5️⃣ PPE – protect the individual with equipment

The higher up you go, the more effective and reliable the control – because you’re not relying on people to “do the right thing” every time.

When a new hazard appears, what’s the first control you reach for?

30/06/2026

We’re excited to share that Citation has partnered with the National Farm Attraction Network (NFAN).

Running a farm attraction often means juggling HR responsibilities and Health & Safety compliance on top of everything else. Through this partnership, we’ll be supporting NFAN members with clear, practical guidance to help keep their businesses safer, compliant, and free to focus on delivering great visitor experiences.

Want to find out how we can support your farm attraction? Learn more here - https://eu1.hubs.ly/H0wzJMl0

24/06/2026

The new Statutory Sick Pay (SSP) rules are now in force — but many employers are still unsure what they mean in practice.

Can employees receive SSP for a single day off?
What evidence can employers request?
How should recurring short-term absences be managed?
What happens if employees don't follow reporting procedures?

These are some of the most common questions we've received since the Employment Rights Act 2025 reforms came into effect.
Join Flora Neville on Tuesday 30 June for a practical webinar covering:

✅ The new SSP rules and employee eligibility
✅ Day-one SSP and the removal of waiting days
✅ Managing sickness absence fairly and consistently
✅ Common compliance risks and mistakes to avoid

Register here: https://eu1.hubs.ly/H0wqsNw0

22/06/2026

With parts of the UK under amber heat alerts this week, one question keeps coming up.

"What's the maximum temperature employees can legally work in?"

There isn't one. There's a legal minimum but there's no upper limit.

That doesn't mean temperature stops being a Health & Safety issue. If the heat is affecting your team's ability to work safely, it's on you to act.

A few practical steps worth taking right now:

→ Make sure everyone has access to drinking water
→ Check if you can reduce heat or improve ventilation in working areas
→ Consider flexing start and finish times to avoid the hottest part of the day
→ Ease up on formal dress codes where it's safe to do so

Simple stuff. But worth doing before someone has to ask.