30/09/2025
Hiring - Receptionist Role
Full-time - Monday to Friday, 9am to 5pm
Albin and Co Solicitors are a well-established Law firm in Reading providing services to clients for Criminal, Family, Children, Prison and Military Law.
We are based in Reading Town Centre with a high street store front location. Our receptionist is the first person to meet and greet clients that attend the firm. We are a firm that understands in a growing trend of remote working, many clients still prefer and benefit from in person contact with their Legal team and we pride ourselves in providing conference facilities for meetings.
We are looking for someone that wants to join our team, believes in great customer service and is committed to delivering a high level of performance in all tasks.
The role:
1. Answering incoming telephone calls, taking messages and dealing with enquiries where relevant
2. Welcoming clients/visitors to the office
3. Ensuring an office log is kept for staff and visitors for health and safety
4. Responsibility for conference rooms and reception and ensuring that they are tidy and well equipped
5. Maintaining relevant calendars and reception diary
6. Dealing with incoming and preparing outgoing post including franking
7. Scanning documents and preparing bundles
8. Opening new clients and case matters on the Case Management System (training will be provided)
9. Action emailed instructions
10. Preparing refreshments for client meetings and visitors
11. Be willing to complete a First Aid course
Individual requirements:
12. Experience in receptionist role or customer service
13. Excellent communication skills, both on telephone and in person
14. Ability to remain calm, manage and respond to difficult people or situations
15. Strong sense of discretion
16. Comfortable dealing with diverse pool of people
17. Engaging and professional
18. Capable of handling administrative tasks
19. Organised and able to prioritise work
20. Able to work independently
21. Professional presentation, self-confident and smartly dressed at all times
22. Understands the importance of, and has great, attention to detail
23. Good computer knowledge including Microsoft Word and Outlook
24. Good oral and written English with the ability to communicate at all levels
Employee Benefits
Pension contribution
Employee Assistance Programme
Long Service Rewards
Additional days leave on your birthday
Access to Bright HR which offers a range of benefits
We are an equal opportunities employer and believe that a diverse workforce nurtures excellence and makes us a great place to work,
For applications, please send your CV and a covering letter including salary expectation to [email protected]
Applications will be considered as they are received.