Lawgistics Ltd

17/06/2026

Our Managing Director, Joel Combes, remembers the first time he watched a used car warranty pot scheme collapse. It was around 2007 or 2008.

Dealers had been paying money into a central fund. Claims were being paid and everything appeared to be working exactly as intended. Then the company got into trouble and the pot disappeared with it.

At the time, it seemed like an isolated incident.

Then GEM Warranties collapsed in 2017.

More recently, Evolution Warranties ceased trading on 6 March this year, with customers still reporting unpaid claims that had been submitted months earlier.

Three different businesses. Three very different periods in time. Yet the same fundamental issue.

As Joel explains in this week's blog, when your warranty fund sits in someone else's bank account, it is no longer under your control. If that business gets into difficulty, you may find yourself standing in line with everyone else.

The article looks at the similarities between these cases and asks what dealers should be asking before they hand over their money.

One question stands above all others:

Where is the money actually held, and why?

Read the full article here:

www.lawgistics.co.uk/blog/articles/the-first-time-i-watched-a-warranty-company-disappear-it-was-around-2007/

This website content is intended as a general guide to law as it applies to the motor trade. Lawgistics has taken every effort to ensure that the contents are as accurate and up to date as at the date of first publication.

17/06/2026

Consider this situation: an employee raises a complaint with their employer regarding their commission structure, claiming that they are entitled to a higher percentage of commission. However, there is no valid written contract setting out the commission structure. This lack of documentation creates uncertainty and potential conflict, as the employer and employee may have different recollections or interpretations of the agreed terms.

https://www.lawgistics.co.uk/blog/legal_updates/commission-clashes-the-hidden-cost-of-skipping-written-employment-contracts/

15/06/2026

A well-crafted witness statement can make or break a claim. Discover the common pitfalls that lead courts to strike out cases and learn how to avoid them.

https://www.lawgistics.co.uk/blog/legal_updates/one-missing-document-could-sink-your-case-the-critical-role-of-witness-statements/

14/06/2026

The Consumer Rights Act 2015 is clear. Once six months have passed since purchase, the burden of proof that there is something wrong with the vehicle falls on the customer.

Sadly, that doesn’t stop claims being made when years have passed since purchase. Increasingly, we’re seeing people bring claims even though they’ve driven tens of thousands of miles in the vehicle, seemingly without incident.

The Consumer Rights Act 2015 is clear. Once six months have passed since purchase, the burden of proof that there is something wrong with the vehicle falls on the customer.

Sadly, that doesn’t stop claims being made when years have passed since purchase. Increasingly, we’re seeing people bring claims even though they’ve driven tens of thousands of miles in the vehicle, seemingly without incident.

https://www.lawgistics.co.uk/blog/legal_updates/the-durability-myth-how-to-fight-car-claims-years-after-sale/

11/06/2026

The Consumer Rights Act 2015 is clear. Once six months have passed since purchase, the burden of proof that there is something wrong with the vehicle falls on the customer.

Sadly, that doesn’t stop claims being made when years have passed since purchase. Increasingly, we’re seeing people bring claims even though they’ve driven tens of thousands of miles in the vehicle, seemingly without incident.

https://www.lawgistics.co.uk/blog/legal_updates/the-durability-myth-how-to-fight-car-claims-years-after-sale/

11/06/2026

Next week we're at The Future of HR 2026.

CorpAcq Stadium, Greater Manchester. 16 June.

Most HR advice right now sounds the same.

Protect yourself. Document everything. Cover your position.
We get it. Employee rights have strengthened and the exposure is real.

But that's not what www.HRManager.co.uk is built for.

We built tools that make you a better employer. The kind where claims don't become an issue in the first place.

HRIntelligence® gives managers a KPI Generator to set clear, measurable expectations for any role. A Smart Induction tool that gives new starters a fair, structured start to probation. And a Bias Balancer that catches discrimination - intentional or not - before it causes damage.

HR Assistant handles the everyday questions - contracts, working hours, company policies - keeping managers and employees informed without the back and forth.

Employee Voice makes sure everyone is heard, not just the loudest. Self Appraisal brings meaning back to the process - for the employee, not just the manager.

The result isn't a paper trail. It's a workplace that works.

Come and find us on 16 June. Or use code LG-HR for a free ticket and see it for yourself www.igpp.org.uk

And the pricing? Fair. No per-employee fees. No lock-in. No surprises.

Institute of Government & Public Policy

10/06/2026

Last week our MD, Joel Combes, joined Jamie Caple from CarQuay, Scott Sibley from Redgate Lodge, and Steven Douglas from Really Easy Car Credit on the Dealerway podcast.

The conversation covered why dealers are moving away from insurance-backed warranties, what a properly administered self-funded warranty actually looks like, and what the legal position really is for dealers who are still relying on informal arrangements.

Three experienced dealers. Three different positions. One conversation that covered most of the argument in thirty minutes.

We have also launched a 12-week blog and email series starting yesterday.

This week's post is linked in the comments.

03/06/2026

Our mobile app is here 📱

Great news for HRManager users with an Android phone, our mobile app is now available to download for free on the Google Play Store.

It has been built to make everyday HR tasks that bit easier.

Book holidays.
Check contract details.
Keep up to date with key HR information.
Access what you need, wherever you are.

Already using HRManager? You can download the app now and start using it straight away.

New to HRManager? Take a look at what we offer here:

https://hrmanager.co.uk

03/06/2026

We're proud to be sponsoring the Future of HR 2026 conference at CorpAcq Stadium, Manchester, on 16 June.

The event brings together HR professionals from the public, private and voluntary sectors to discuss the challenges they're facing now, and what the future of HR looks like.

We'll be there showcasing HRManager and HRIntelligence, including our latest developments around Employee Voice, Company Voice and creating workplaces that are inclusive by default.

If you're attending, we'd love to see you. If you haven't booked yet, use code LG-HR for a free ticket. Private sector delegates may also be eligible for part-funded places.

More information can be found at www.igpp.org.uk.

Hopefully see some familiar faces there 😃

22/05/2026

We were recently invited onto the popular Dealerway podcast to discuss the journey behind Lawgistics and how the business grew from a small family-founded consultancy into one of the motor trade’s best-known legal and compliance providers.

Our MD, Joel Combes, was interviewed by the Dealerway team and opened up a little more than ever before about his personal journey into the motor trade, the marketing strategies used along the way, and some of the key moments where decisions made by the business paid off.

The episode also explores how the motor trade has changed over the years, the challenges dealers are facing today compared to the past, and provides insight into warranties from a very different perspective.

Dealerway, which is currently shortlisted for a social media award, continues to produce engaging and insightful industry content, and we are proud to be part of it.

Watch the full episode here:

Joel Combes runs the UK motor trade's biggest law firm. He used to be a sold out rave promoter. And he got raided by the police in his 20s.Joel Combes, found...