05/06/2026
A very distressed lady knocked on my office door six-weeks ago. She was in tears. She just arrived from the VFS centre in Rabat, after picking up her passport. Her passport was blank, as her visa was not only refused but she was also issued a ten-year ban.
‘I will never be able to travel to the Uk again.” She sobbed.
For the next ten years, she would be unable to visit her family in the UK!
For the next ten years she would be unable to escape the August heat and enter the UK to enjoy her (cooler) summer holidays in the UK!
For the next ten years she would be unable to do her winter clothes shopping in the UK!
For the next ten years if she wants a short holiday to escape the tensions, she would not be able to travel to the UK!
Her visa applications to other countries maybe effected due to this ban.
A refusal has dire consequences to an individual, but a ban completely devastates them.
All above would have took place if I did not dare to challenge the Home Office decision.
The Home Office alleged that my client submitted a non-genuine document.
After analysing the application form and supporting documents; I understood the Home Office has errored. I advised to re-submit the application, because firstly it was cost-effective and time effective.
Initially she was very reluctant to resubmit the application. “A ban is a ban” she told me. “we can’t change the Law. I explained “what is not just, is not law!” As her representative is my duty to represent the facts to the Home Office.
I explained the criteria and case law which the Home Office should consider.
I provided evidence to the Home Office confirming that the document was indeed genuine and I clarified where there misunderstanding was. I advised my client on other evidence she could provide.
This afternoon I received an email confirming that her visa application has been approved.
She sighed with relief.
Having a second office in Morocco has developed my understanding in visit visas, as I often deal with scenarios which I have not come across in the UK. Majority of the applications I deal with in Morocco are clients who have had numerous refusals or a subject to ten-year ban.
When I believe that a “client has been treated unjustly,” I demonstrate to the caseworker that the reasoning they provided in the refusal letter “is not law” and must be challenged.
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