StilFresh

StilFresh Global marine cargo claims recovery specialists. Offices: Douala, Johannesburg and London

We assist international traders, their insurers and brokers in recovering money lost as a result damage to their cargo during transportation by sea, air or road.

Trading perishables without insurance feels fine.Right up until something goes wrong.When uninsured traders call us, it’...
05/02/2026

Trading perishables without insurance feels fine.
Right up until something goes wrong.

When uninsured traders call us, it’s rarely about the cargo.
It’s about what failed around it.

No surveyor.
No evidence trail.
No temperature narrative.
No leverage.

At that point, there is nothing to recover.
Only decisions to contain the damage.

Insurance isn’t just about payout.
It changes behaviour upstream.

It forces clearer contracts.
Earlier escalation.
Controlled salvage.
Documented handling.

That’s where outcomes are decided.

At StilFresh , we work with traders before and during incidents to:

• Map where losses would be unrecoverable
• Put evidence and escalation in place
• Control claims and disputes before they spiral

The goal isn’t to react faster.
It’s to avoid the moment where reaction is the only option.

If you’re trading perishables without insurance, or relying on assumptions you’ve never pressure-tested, the risk is already there.

The question is when it shows up.

If you want a practical view of your exposure and how it can be managed, DM us RISK to chat.

05/02/2026
Happy Labour Day 2025! Today, we celebrate the strength, dedication, and resilience of workers everywhere—especially tho...
01/05/2025

Happy Labour Day 2025!
Today, we celebrate the strength, dedication, and resilience of workers everywhere—especially those who keep the wheels of global trade turning.
**Thank you for keeping it StilFresh.**
Wishing you a restful, proud, and joyful Labour Day 2025!

www.stilfresh.co.uk

A destruction certificate is an official document confirming goods, like fruit, were destroyed due to being unfit or dam...
24/04/2025

A destruction certificate is an official document confirming goods, like fruit, were destroyed due to being unfit or damaged. It serves as key evidence for claims, proving the extent of loss and validating the reason for destruction.

This documentation protects all parties and ensures transparency in the claims process.

Ensure you obtain a destruction certificate in cases of cargo destruction to facilitate smooth claims processing.

www stilfresh.co.uk

Cargo claims typically arise when goods are lost, damaged, or delayed during transportation. Here are the main types of ...
23/04/2025

Cargo claims typically arise when goods are lost, damaged, or delayed during transportation. Here are the main types of cargo claims:

1. Damage Claim
Filed when goods are delivered in a damaged condition.

The damage can occur due to mishandling, poor packaging, or accidents during transit.

2. Loss Claim
Made when cargo is entirely or partially lost in transit.

Common in cases of theft, misplacement, or accidents resulting in total destruction.

3. Shortage Claim
Occurs when part of the shipment is missing upon delivery.

Can be due to pilferage, miscounting, or loading/unloading errors.

4. Concealed Damage Claim
Damage is discovered after delivery, often when goods are unpacked.

These are harder to prove and may require immediate notification after discovery.

5. Concealed Shortage Claim
Similar to concealed damage, but involves missing items discovered after delivery.

Requires prompt reporting to the carrier.

6. Delay Claim
Filed when the cargo arrives later than agreed, causing financial loss.

Valid only if time of delivery is contractually binding (especially in time-sensitive shipments).

7. Contamination Claim
Arises when cargo is tainted or polluted during transit.

Common with food, chemicals, or pharmaceuticals.

8. Temperature Abuse Claim
Filed when perishable goods are exposed to incorrect temperatures.

Can occur due to re**er (refrigerated container) malfunctions.

If you are experiencing any of these issues with your cargo, you can contact StilFresh today at www.stilfresh.co.uk

Efficient logistics are crucial in the fruit industry, where timely delivery and precise temperature control ensure prod...
17/04/2025

Efficient logistics are crucial in the fruit industry, where timely delivery and precise temperature control ensure product quality. Choosing the right fruit logistics company can make all the difference in getting your produce to market fresh and on time. Here are some points to consider:

1. Perishable Expertise
- Do they specialize in fresh produce?
- How experienced are they?

2. Cold Chain Management
- Do they provide temperature-controlled storage and transport?
- Is temperature monitored in real-time?

3. Certifications & Compliance
- Look for HACCP, ISO 22000, or GlobalG.A.P.
- Are they meeting local and international standards?

4. Speed & Reliability
- Check average delivery times.
- Do they offer quick delivery for sensitive goods?

5. Tracking & Transparency
- Is live shipment tracking available?
- Do they alert you if issues arise?

6. Reputation
- Look at reviews and testimonials.
- Ask for references in the fresh produce sector.

7. Risk Management
- Do they provide cargo insurance?
- How do they handle spoilage or damages?

8. Customer Service
- Are they responsive and solution-oriented?

9. Tech & Innovation
- Do they use modern logistics tools and online portals?

By considering these factors, you'll be more likely to ensure your fruits arrive fresh and on time.

www.stilfresh.co.uk

your fruit shipment arrives damaged, take action quickly to protect your rights and minimize losses. Here's a step-by-st...
16/04/2025

your fruit shipment arrives damaged, take action quickly to protect your rights and minimize losses. Here's a step-by-step guide on what to do:

1. Inspect & Document:
Check for damage, take photos/videos, and note issues on delivery documents.
2. Gather Evidence:
Collect temperature logs, container data, and relevant documents.
3. Notify Parties:
Inform shipping line, freight forwarder, exporter and insurance company.
4. Joint Survey:
Request an independent surveyor to assess damage and liability.
5. File Claim:
Submit a formal claim to the carrier or insurer with supporting documents.
6. Salvage & Review: Document usable cargo and investigate the cause to improve future shipments.

By following these steps, you can protect your rights, minimize losses, and refine your shipping processes.

Visit our website for more information: www.stilfresh.co.uk

When you create this reaction from a client for settling a subrogation cargo claim for them!This is why we do what we do...
13/04/2025

When you create this reaction from a client for settling a subrogation cargo claim for them!

This is why we do what we do! Don’t be left out!

Most exporters focus on speed.Few focus on consistency.Even fewer master both.Roberta did.She used our Re**er Container ...
29/03/2025

Most exporters focus on speed.
Few focus on consistency.
Even fewer master both.

Roberta did.
She used our Re**er Container Cheat Sheet.
Now her apples arrive fresh.
Every. Single. Time.

StilFresh isn’t just another checklist.
It’s your edge in the cold chain.

Want fewer claims?
Fewer surprises?
Fewer headaches?

Start here.
Link in bio.

A game-changer.” That’s what David, a Logistics Coordinator, calls our Cargo Claims Process Cheat Sheet.Every claim hand...
29/03/2025

A game-changer.” That’s what David, a Logistics Coordinator, calls our Cargo Claims Process Cheat Sheet.

Every claim handler knows how chaotic things can get—delays, missing documents, back-and-forth emails.
That’s why we built the Cargo Claims Process Cheat Sheet to simplify your workflow, reduce errors, and help you settle claims faster.

Want to work smarter, not harder?
Download the exact cheat sheet David used—and hundreds of others trusted by professionals in over 40 countries.

I never set out to be a LinkedIn creator.I just wanted to share what I’ve learned in cargo.Turns out, it helped people.A...
23/03/2025

I never set out to be a LinkedIn creator.

I just wanted to share what I’ve learned in cargo.

Turns out, it helped people.
And that made me want to share more.

This week, Favikon ranked me:
#12 in the world for Manufacturing, Logistics & Supply Chain.

#20 in Germany.
#141 in UK

I’m grateful.
Because I know where it started.

I left Cameroon for the UK back in 2006.

After uni, I worked for a bulk shipowner.

Then I moved to Argentina.

Worked with international traders and insurance companies.

Built up my cargo risk management skills—across every type of cargo.

After 4 years, I moved to South Africa.

Headed up African operations.

Then I started StilFresh.

No funding.
No big team.
Just one mission: expose African youths to what’s possible.

Since then, I’ve built:
• A claims automation solution
• A remote cargo inspection tool
• And now, a cargo learning platform with bite-size lessons and real case studies

It’s been a long road.

But this ranking isn’t just about me.

It’s about what’s possible—especially in this industry.

So here’s what I’m doing next.

I’m offering 5 free LinkedIn audits to cargo professionals.

If you’re serious about growing your voice, attracting clients, or sharing what you know—
I’ll review your profile and tell you exactly what to fix and how to grow.

Drop “Audit Me” in the comments or DM me.

Let’s build something bold in cargo. Together.

________

And get the FREE Cargo Growth LinkedIn Playbook:

https://lnkd.in/gdMhE3aR

Adresse

Feu-Rouge-Bessengue
Douala
BP4527

Heures d'ouverture

Lundi 08:00 - 18:00
Mardi 08:00 - 18:00
Mercredi 08:00 - 18:00
Jeudi 08:00 - 18:00
Vendredi 08:00 - 18:00

Téléphone

+237233429799

Notifications

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