08/25/2022
We are a full service law firm based in Victoria, B.C. We have two offices in Victoria, a virtual office up "north", and a practice that reaches across all of B.C.
We seek a legal receptionist, to start. We want to recruit someone who wants to learn, on the job, to become a legal assistant. Pay will increase over time as this person transitions from a receptionist to a junior legal assistant, and hopefully beyond.
Our firm is 99% paperless, modern, and grounded. This means our new team member needs to be totally comfortable with modern technology, including answering and operating phones, scanning documents, and using an e-mail client to review incoming and outgoing e-mails and to save them to their appropriate homes in our cloud-based document management system. They will also need to be comfy interacting with other team members using instant messenger programs (Slack), email, Zoom and anything else we discover from time to time. They're familiar with creating and editing PDFs using Adobe, and familiar generally with using Microsoft Office 365. While we can send our future teammate for some training on the more advanced features of Office 365, we do need them to be comfortable working with and formatting documents properly as a starting point. We print very little, but our receptionist will need to know how to change a printer drum or toner package from time to time. We use exclusively Mac machines at our firm, so comfort with using Macs is important.
Our ideal team member wants to wear jeans or other comfy, yet appropriate, clothes at work, and is okay with some good natured swearing around the office, and with lawyers both excitedly chatting about, and complaining about, our files, lawyers and/or the justice system in general, in their presence. Some of our existing team have pretty big personalities (i.e., hilarious, irreverent and/or loud, depending who you ask.. for example, Jo will tell you she is hilarious) and so our receptionist will need to be okay with that. This role probably isn't for the timid. We are lovely, kind, and funny people who often roam the firm barefoot, making jokes or telling stories.
Our future colleague understands that our legal team sometimes deals with sad or difficult, very rarely even disturbing, legal matters, and this means occasionally being exposed to some sad or difficult phone calls, file materials, or emails from or to our clients.
We are not OK with our team members being harassed or treated poorly by other lawyers or clients, and so our future colleague can expect to be treated with respect and dignity. We do not tolerate the toxic behaviours some lawyers and some law firms are known to exhibit towards their "support staff". Not here. We really are a team -- check out our website or Instagram, which speak for themselves in that regard.
The most important thing to us about our future receptionist is that they understand that they will be our face to our clients: their first impression of our firm. They need to be a people-person, and preferably have some experience in customer service. They behave appropriately with clients and other lawyers, and are able to speak confidently and eloquently on the phone and in written correspondence with the outside world. They have an absolute command of the English language.
We welcome all qualified candidates; legal assistant or receptionist experience would be a plus. Some of us are parents, and we understand that as a parent, it can be particularly difficult to find a position that understands, and is suitable for and flexible about, the need to drop off and pick up kids from daycare or school-- so, we want to flag that this position would be great for a parent with those kinds of needs. We need someone for around 32 hours a week, graduating up to full-time, and those hours can be flexibly scheduled from week to week, within reasonable limits that we can discuss with you.
We won't be contacting candidates who don't follow these instructions (because following instructions is, obviously, really important for this job): please email Jo directly -- not through Indeed-- a resume with a cover letter that demonstrates your command of Microsoft Word and the English language, and which shows us your personality.
Application deadline: 2022-08-31
Job Types: Part-time, Full-time
Part-time hours: 32 per week
Salary: $18.00 per hour
Benefits:
Casual dress
Flexible schedule
COVID-19 considerations:
We do most of our client meetings by Zoom or phone, these days, to reduce exposure potential. We have a robust COVID sickday policy and ask anyone with COVID exposure or contact to stay home, or work from home. We close offices during COVID outbreaks.
Ability to commute/relocate:
Victoria, BC: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (required)
Experience:
Reception or admin assistance: 1 year (preferred)
Application deadline: 2022-08-31
Email application to reception(@)breakwaterlaw.ca