05/08/2026
please assist me by providing correct NOC code for below duties
Industry was : Telecom
Key Duties and Responsibilities
• Monitored and analyzed Radio Access Network (2G/3G/4G) alarms, including base station faults, packet loss, KPI degradation, and site outages; created incident tickets, escalated issues, and ensured resolution.
• Monitored transmission networks (DWDM, optical fiber, microwave links, IP backhaul) and responded to link failures, performance alarms, and critical degradations.
• Coordinated with field teams and Level 2 transmission units to restore backhaul connectivity and ensure network stability.
• Performed Level 1 restoration actions such as site resets, site block/deblock, alarm port configuration, and ex*****on of NodeB diagnostic scripts.
• Conducted initial diagnosis of fiber faults, microwave link issues, and transport layer outages; maintained shift logs and incident reports.
• Operated NOC monitoring systems to track real-time network performance across radio and transmission domains.
• Provided frontline support to regional operations teams regarding network faults, link outages, and performance anomalies.
• Supported planned maintenance activities, network upgrades, and post-maintenance health checks, ensuring service availability.
• Conducted routine performance tests, alarm validation, and quality checks on network elements.
NOC Canada's analysis:
Recommended NOC Code: 22220 - Computer network and web technicians
TEER Level: 2
Analysis Summary
The role is centered on real-time monitoring, troubleshooting, and operational support of telecom networks, including incident handling and Level 1 restoration. These duties closely align with the official NOC description for technicians who “operate master consoles,” “monitor performance,” and “troubleshoot networks.” The position demonstrates independent technical ex*****on within defined procedures, without involvement in system design or policy-making. This clearly places it at TEER 2. The functional match with network operations and fault response strongly supports NOC 22220 over engineering, installation, or administrative roles.
The duties directly match the official NOC description: monitoring networks, troubleshooting faults, operating consoles, and maintaining performance.
The role shows independent technical ex*****on (incident handling, first-line restoration) consistent with TEER 2.
It does not involve system design, planning, or policy development, ruling out higher-level engineering NOCs.
It is not installation-focused or field repair work, eliminating telecom installation technician roles.
Top Rejected Alternative
22310 – Electrical and electronics engineering technologists and technicians
Rejected because the official NOC description emphasizes design, development, testing, and engineering support. The role here is strictly operational (monitoring, incident response, restoration), with no involvement in design, prototyping, or system development.