Compliance Quarter

07/01/2026

Conventional wisdom suggests that regulation stifles innovation. The narrative is familiar: compliance requirements drain resources, create bureaucratic friction, and constrain creative problem-solving. Yet the reality is far more nuanced. Throughout history, some of the most transformative innovations have emerged not despite regulatory constraints, but because of them.

https://www.compliancequarter.com.au/how-regulatory-constraints-spark-innovation-turning-compliance-challenges-into-competitive-advantages/

07/01/2026

As we wish farewell to the chaos of the holidays, we welcome our clients to the new year and a state of compliance and calm 😌

31/12/2025

We wish our clients and colleagues a Happy New Year✨ Welcome to 2026.

24/12/2025

Wishing you and your family a Merry Christmas and Happy New Year.

We hope you have a good opportunity to relax and recharge.

19/12/2025

Our final Memo of 2025

For many today represents the last day of work, but not for all. Thank you to those in essential services keeping the lights on, the roads running, making meals, keeping us safe, and keeping the world turning. Its been a difficult couple of weeks for many and our thoughts are with you.

This will be our final memo of 2025 (the lawyers had it first), although perhaps not our last post this year.

17/12/2025

Congratulations to Photon Energy Group on their successful application for an electricity retailer authorisation.

These applications are very complex and not every business should apply. Despite this, this represents our 3rd approval (including one in Victoria) this month. If you would like to discuss energy retail authorisation and licensing or compliance, please get in touch.

https://www.aer.gov.au/news/articles/communications/photon-new-energy-pty-ltd-granted-electricity-retailer-authorisation

17/12/2025

Congratulations to CQ client ASENO on their successful application to the AER for a retailer authorisation. If you would like to discuss whether your business is ready to apply for an authorisation please get in touch. You can also check out the free information on our licensing website https://www.energylicensing.info/

https://www.aer.gov.au/news/articles/communications/aseno-pty-ltd-granted-electricity-retailer-authorisation

15/12/2025

🎉 Thank You and Holiday Closure Notice! 🎉

As 2025 comes to a close, we want to extend our sincere thanks to all our clients for your support and trust in us this year.

Please be aware that our office will be closed from 22 December 2025, and we will reopen on 12 January 2026. Our team will be available to assist you during this time.

Wishing you a Christmas and New Year holiday . We can’t wait to work with you in 2026!

11/04/2023

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28/11/2022

The AER has published the National Electricity Market (NEM) Readiness Guide and checklist. The guide updates and replaces the AER’s Summer Readiness Compliance Bulletin and checklist.

The guide recognises the criticality of participants maintaining a focus on compliance with their obligations all year round so they are prepared for, and can respond to, challenges as they arise.

The guide is accompanied by a checklist to help participants assess their readiness.

Read more here: https://www.aer.gov.au/wholesale-markets/compliance-reporting/nem-readiness-guide-and-checklist

For more information, please see the AER’s website.

27/11/2022

The NT Utilities Commission has published its Annual Compliance Monitoring Report for 2021-2022. The report examines compliance reports lodged by energy licensees.

A material breach was reported by Jacana Energy who in February, advised the commission of the breach of cl 10 of the Energy Retail Supply Code with a customer who required life support equipment being disconnected despite advising of their need for life support equipment at the property. Clearly, this was a very serious and potentially deadly breach.

No harm was caused to the customer and electricity supply was quickly reconnected. On reviewing the incident, Jacana identified that another customer’s premises (who also required life support equipment) had come close to disconnection- but the disconnection did not proceed as the network provider had the premises as registered.

The report is a valuable resource for energy licensees, as it provides an overview of compliance levels and highlights any areas of non-compliance.

The Commission will continue to monitor compliance with the energy codes and standards in the coming year.

20/06/2022

Victoria's New Reform Package supporting consumers throughout the COVID pandemic

The Essential Services Commission (Victoria) has published its final decision on ‘supporting energy customers throughout the coronavirus pandemic.’ The final decision includes an initial temporary package of reforms that will take effect from 1 October 2020 and will last for six months until 31 March 2021. The commission notes that it has the discretion to ...

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The Essential Services Commission (Victoria) has published its final decision on ‘supporting energy customers throughout the coronavirus pandemic.’ The final decision includes an initial temporary package of reforms that will take effect from 1 October 2020 and will last for six months until 31 ...