TCM Strata

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TCM Strata Linking People & Property ๐Ÿ”นTCM Strata has been providing quality management services to strata titled communities since 1992๐Ÿ”นFar North QLD๐Ÿ”นTweed Coast NSW

Maintenance Monday: A dripping tap or a toilet that keeps running can waste thousands of litres of water and may hide a ...
19/10/2026

Maintenance Monday: A dripping tap or a toilet that keeps running can waste thousands of litres of water and may hide a bigger problem. Check taps, showers and under sinks regularly. If you notice water stains, damp patches or leaks that may affect common property or a neighbour's lot, report them straight away.

Report maintenance issues: https://tcmstrata.com/online-resources/repair-or-maintenance-request-2/

Fun Fact Friday: The world's first safety passenger lift was installed in a New York building in 1857. Lifts that wouldn...
16/10/2026

Fun Fact Friday: The world's first safety passenger lift was installed in a New York building in 1857. Lifts that wouldn't fall if a cable snapped made taller buildings practical, and paved the way for the apartment living so many of us enjoy today. Going up?

Team Thursday: Behind every well-run building is a team that cares. Over the coming weeks we'll introduce you to the fri...
14/10/2026

Team Thursday: Behind every well-run building is a team that cares. Over the coming weeks we'll introduce you to the friendly faces at TCM Strata who look after your scheme, answer your questions and keep things running smoothly. Next time you call, you'll know who you're talking to! Say hello in the comments...

Strata Explained Wednesday: A quorum is the minimum number of owners who need to take part, in person or by proxy or vot...
14/10/2026

Strata Explained Wednesday: A quorum is the minimum number of owners who need to take part, in person or by proxy or voting paper, for a body corporate meeting to go ahead. If there's no quorum, decisions can't be made and the meeting may need to be rescheduled. That's why your participation really counts! Have your say at your next meeting.

Tip Tuesday: Have you moved, changed your email or got a new phone number? Make sure your body corporate has your curren...
13/10/2026

Tip Tuesday: Have you moved, changed your email or got a new phone number? Make sure your body corporate has your current contact details, so you don't miss levy notices, meeting papers or important updates about your building.

Maintenance Monday: Warmer weather brings pests out in force. Seal small gaps around doors and windows, store rubbish in...
11/10/2026

Maintenance Monday: Warmer weather brings pests out in force. Seal small gaps around doors and windows, store rubbish in sealed bins and don't leave food scraps on balconies. Spot pests in common areas like bin rooms, stairwells or gardens? Let your body corporate manager know early so it can be dealt with before it spreads.

It's always a good day when there's cake! (Especially when it's homemade orange and almond cake) ๐ŸŠ
03/08/2026

It's always a good day when there's cake!
(Especially when it's homemade orange and almond cake) ๐ŸŠ

๐—ง๐—ฒ๐—ฟ๐—บ๐—ถ๐˜๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฎ - ๐—ช๐—ต๐—ผ ๐—ฃ๐—ฎ๐˜†๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ง๐—ฟ๐—ฒ๐—ฎ๐˜๐—บ๐—ฒ๐—ป๐˜โ”Uh Oh.. You've found termites in your unit - what now? ๐ŸœWho is responsible f...
13/07/2026

๐—ง๐—ฒ๐—ฟ๐—บ๐—ถ๐˜๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฎ - ๐—ช๐—ต๐—ผ ๐—ฃ๐—ฎ๐˜†๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ง๐—ฟ๐—ฒ๐—ฎ๐˜๐—บ๐—ฒ๐—ป๐˜โ”

Uh Oh.. You've found termites in your unit - what now? ๐Ÿœ
Who is responsible for treatment? And who pays?! ๐Ÿ’ฒ

The answer? ๐—œ๐˜ ๐—ฑ๐—ฒ๐—ฝ๐—ฒ๐—ป๐—ฑ๐˜€.

To determine who is responsible for treating live termites within a strata community, we must first ask some questions๐Ÿ”ฝ

Q) ๐€๐ซ๐ž ๐ญ๐ก๐ž๐ซ๐ž ๐ฅ๐ข๐ฏ๐ž ๐ญ๐ž๐ซ๐ฆ๐ข๐ญ๐ž๐ฌ, ๐จ๐ซ ๐ฌ๐ข๐ ๐ง๐ฌ ๐จ๐Ÿ ๐ซ๐ž๐œ๐ž๐ง๐ญ ๐ญ๐ž๐ซ๐ฆ๐ข๐ญ๐ž ๐š๐œ๐ญ๐ข๐ฏ๐ข๐ญ๐ฒ...

a) ๐—œ๐—ป๐˜€๐—ถ๐—ฑ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—น๐—ผ๐˜? - You (the owner) will likely pay for treatment and if applicable, repairs to any termite damage.

b) ๐—ช๐—ถ๐˜๐—ต๐—ถ๐—ป ๐—ฐ๐—ผ๐—บ๐—บ๐—ผ๐—ป ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜†? (e.g. walls, structure, subfloor, roof) - The body corporate / owners corporation is usually responsible for treatment and repairs in those areas.

c) ๐—ข๐˜‚๐˜๐˜€๐—ถ๐—ฑ๐—ฒ, ๐—ผ๐—ป ๐—ฐ๐—ผ๐—บ๐—บ๐—ผ๐—ป ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐˜๐˜†? (e.g. common garden beds, tree stumps) - The body corporate / owners corporation is responsible for treatment and repairs in those areas.

Under both the Body Corporate and Community Management Act 1997 (Queensland) and the Strata Schemes Management Act 2015 (New South Wales) the body corporate / owners corporation must maintain common property - including dealing with pest issues that affect it.

Whilst pest and termite inspections arenโ€™t legally required on a set schedule, there is still a duty to maintain the building. This means, where there is evidence of termite activity, or elements within the building/grounds that are conducive to termite activity, regular termite inspections should be arranged.

๐Ÿ’ก ๐˜œ๐˜ฏ๐˜ช๐˜ต ๐˜ฐ๐˜ธ๐˜ฏ๐˜ฆ๐˜ณ๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜ณ๐˜ฆ๐˜ด๐˜ฑ๐˜ฐ๐˜ฏ๐˜ด๐˜ช๐˜ฃ๐˜ญ๐˜ฆ ๐˜ง๐˜ฐ๐˜ณ ๐˜ข๐˜ณ๐˜ณ๐˜ข๐˜ฏ๐˜จ๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ฉ๐˜ฆ๐˜ช๐˜ณ ๐˜ฐ๐˜ธ๐˜ฏ ๐˜ต๐˜ฆ๐˜ณ๐˜ฎ๐˜ช๐˜ต๐˜ฆ ๐˜ช๐˜ฏ๐˜ด๐˜ฑ๐˜ฆ๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ด ๐˜ข๐˜ฏ๐˜ฅ ๐˜ต๐˜ณ๐˜ฆ๐˜ข๐˜ต๐˜ฎ๐˜ฆ๐˜ฏ๐˜ต ๐˜ข๐˜ด ๐˜ฏ๐˜ฆ๐˜ค๐˜ฆ๐˜ด๐˜ด๐˜ข๐˜ณ๐˜บ, ๐˜ธ๐˜ช๐˜ต๐˜ฉ๐˜ช๐˜ฏ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ฃ๐˜ฐ๐˜ถ๐˜ฏ๐˜ฅ๐˜ข๐˜ณ๐˜ช๐˜ฆ๐˜ด ๐˜ฐ๐˜ง ๐˜ต๐˜ฉ๐˜ฆ๐˜ช๐˜ณ ๐˜ญ๐˜ฐ๐˜ต.

๐˜ฝ๐™ค๐™ฉ๐™ฉ๐™ค๐™ข ๐™ก๐™ž๐™ฃ๐™š:

โœ” The location of the termites determines who pays
โœ” If common property is involved, strata may share responsibility.

It's important to be diligent in monitoring termite activity through regular inspections, to mitigate the risk of termite damage.

๐Ÿ“ฉContact your Strata Manager about developing a proactive maintenance schedule tailored to your community.

๐—ช๐—ถ๐—ป๐˜๐—ฒ๐—ฟ ๐— ๐—ฎ๐—ถ๐—ป๐˜๐—ฒ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—ต๐—ฒ๐—ฐ๐—ธ๐—น๐—ถ๐˜€๐˜ โ„With the Summer months and wet season behind us, Winter is the perfect time for preventati...
08/07/2026

๐—ช๐—ถ๐—ป๐˜๐—ฒ๐—ฟ ๐— ๐—ฎ๐—ถ๐—ป๐˜๐—ฒ๐—ป๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—–๐—ต๐—ฒ๐—ฐ๐—ธ๐—น๐—ถ๐˜€๐˜ โ„

With the Summer months and wet season behind us, Winter is the perfect time for preventative maintenance.

These cooler, drier months are the ideal time to tackle essential maintenance before the heat, rain and storm season arrive.

Proactive maintenance now can help reduce costly repairs later, extend the life of your building, and keep your strata community looking its best.

Here's your ๐’๐ฎ๐ฆ๐ฆ๐ž๐ซ ๐‘๐ž๐š๐๐ฒ ๐’๐ญ๐ซ๐š๐ญ๐š ๐‚๐ก๐ž๐œ๐ค๐ฅ๐ข๐ฌ๐ญ โœ…

๐Ÿข Building wash-down to remove mould, dirt and grime
๐Ÿ  Roof inspections to identify loose sheeting (& potential leaks)
๐Ÿƒ Gutter /downpipe cleaning to clear blockages
๐ŸŒณ Tree pruning to reduce storm hazards and clear rooflines
๐Ÿšถ Pressure cleaning of pathways to reduce slip-hazards
๐ŸŠ Pool equipment inspections
๐Ÿ’ก External lighting, drainage and stormwater checks - for added peace of mind.

Preventative maintenance isn't just about appearance; it's about protecting your investment, reducing unexpected expenses, and ensuring your property is prepared for whatever surprises Summer may have in store!

๐Ÿ“ฉContact your Strata Manager about developing a proactive maintenance schedule tailored to your community.

๐‘พ๐’‰๐’ ๐’‚๐’„๐’•๐’–๐’‚๐’๐’๐’š ๐’‰๐’‚๐’” ๐’•๐’‰๐’† ๐’‚๐’–๐’•๐’‰๐’๐’“๐’Š๐’•๐’š ๐’•๐’ ๐’Ž๐’‚๐’Œ๐’† ๐’…๐’†๐’„๐’Š๐’”๐’Š๐’๐’๐’” ๐’Š๐’ ๐’‚ ๐’”๐’•๐’“๐’‚๐’•๐’‚ ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š?๐Ÿ’กโ“โ“โ“It's a commonly asked question... ๐‚๐ฅ๐ข๐œ๐ค ๐›๐ž๐ฅ๐จ๐ฐ...
18/06/2026

๐‘พ๐’‰๐’ ๐’‚๐’„๐’•๐’–๐’‚๐’๐’๐’š ๐’‰๐’‚๐’” ๐’•๐’‰๐’† ๐’‚๐’–๐’•๐’‰๐’๐’“๐’Š๐’•๐’š ๐’•๐’ ๐’Ž๐’‚๐’Œ๐’† ๐’…๐’†๐’„๐’Š๐’”๐’Š๐’๐’๐’” ๐’Š๐’ ๐’‚ ๐’”๐’•๐’“๐’‚๐’•๐’‚ ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š?๐Ÿ’ก

โ“โ“โ“

It's a commonly asked question...

๐‚๐ฅ๐ข๐œ๐ค ๐›๐ž๐ฅ๐จ๐ฐ ๐ญ๐จ ๐Ÿ๐ข๐ง๐ ๐จ๐ฎ๐ญ ๐ญ๐ก๐ž ๐š๐ง๐ฌ๐ฐ๐ž๐ซ! ๐Ÿ”ฝ

Who actually has the authority to make decisions in a strata community? The Committee? The Chairperson? All Owners? Read on to learn more.

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Suite 1, 27 Lake Street
Cairns, QLD
4870

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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