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Crisis Team Leader   created the highest leverage this week?→ Điều gì tạo ra đòn bẩy lớn nhất tuần này?What wasted the m...
15/05/2026

Crisis Team Leader

created the highest leverage this week?

→ Điều gì tạo ra đòn bẩy lớn nhất tuần này?

What wasted the most ?

→ Điều gì làm lãng phí năng lượng nhất?

Which process should become a system?

→ Quy trình nào cần hệ thống hóa?

What should be delegated?

→ Điều gì cần phân quyền?

What strategic is emerging?

→ Rủi ro chiến lược nào đang xuất hiện?

The combined message from these resources is:

Think systematically.

Learn aggressively.

leverage.

Create systems.

Execute consistently.

Reflect continuously.

Great organizations are built through disciplined thinking and repeatable ex*****on.

Tiếng Việt

Thông điệp tổng hợp từ các nguồn này là:

Tư duy có hệ thống.

Học tập mạnh mẽ.

Xây đòn bẩy.

Tạo hệ thống.

Thực thi nhất quán.

Phản tư liên tục.

Doanh nghiệp lớn được xây bằng tư duy kỷ luật và thực thi lặp lại.

Useful resources:

Core Insights & Action Plan

From Manas Saloi + StrategyPunk Resources

(Bilingual English – Vietnamese)

The combined philosophy across Manas Saloi and StrategyPunk is:

“Systematic thinking + strategic frameworks + disciplined ex*****on + continuous learning = long-term leverage.”

The resources emphasize:

Product thinking

Strategic

Leadership systems

Mental models

Operational discipline

Personal knowledge management

High-agency ex*****on

1. Strategic Thinking Over Random Ex*****on

Tư Duy Chiến Lược Quan Trọng Hơn Làm Việc Ngẫu Nhiên

Core Insight (EN)

High performers do not merely work harder.

They:

Think in systems

Use frameworks

Prioritize

Focus on asymmetric outcomes

Eliminate low-value activities

Ý Chính (VI)

Người giỏi không chỉ làm việc chăm hơn.

Họ:

Tư duy theo hệ thống

Dùng framework

Tập trung vào đòn bẩy

Tìm kết quả bất đối xứng

Loại bỏ công việc giá trị thấp

Action | Kế Hoạch Hành Động

English Action Hành Động Tiếng Việt

Define 3-year strategic direction

Xác định định hướng chiến lược 3 năm

Create company “Strategy House”

Xây dựng “Ngôi nhà chiến lược” cho công ty

Focus only on high-impact priorities

Chỉ tập trung vào ưu tiên tác động cao

Stop reactive management

Ngừng quản trị phản ứng

Build repeatable systems

Xây hệ thống có thể lặp lại

2. Frameworks Accelerate Decision Making

Framework Giúp Ra Quyết Định Nhanh Hơn

The Strategist's Toolkit provides practical strategic frameworks including:

McKinsey 7S

PDCA

Impact/Effort Matrix

House

Resilience

Servant Leadership

Eisenhower Matrix

Project Status Systems

Core Insight (EN)

Frameworks reduce confusion and create organizational alignment.

Ý Chính (VI)

Framework giúp giảm hỗn loạn và tạo sự đồng bộ tổ chức.

Recommended Operational Stack

Bộ Công Cụ Điều Hành Đề Xuất

Business Area Framework

Ứng Dụng

Strategy Strategy House Đồng bộ tầm nhìn

Operations PDCA Cải tiến liên tục

Prioritization Eisenhower Matrix Ưu tiên công việc

Leadership Servant Leadership Lãnh đạo phục vụ

Team Alignment McKinsey 7S Đồng bộ tổ chức

Ex*****on Impact-Effort Matrix Chọn dự án tối ưu

OKRs Quản trị mục tiêu

3. Lifelong Learning Is Competitive Advantage

Học Tập Suốt Đời Là Lợi Thế Cạnh Tranh

The book lists from Book summaries and Bookshelf emphasize:

Leadership

Product management

Negotiation





Systems thinking

Entrepreneurship

Communication

Decision making

Core Insight (EN)

Top leaders build “mental models libraries” through aggressive reading and reflection.

Ý Chính (VI)

Lãnh đạo giỏi xây dựng “thư viện mô hình tư duy” bằng đọc sách và phản tư liên tục.

Personal Learning System

Hệ Thống Học Tập Cá Nhân

Weekly Habit Thói Quen Hàng Tuần

Read 1 strategic book summary Đọc 1 tóm tắt sách chiến lược

Write reflection notes Viết ghi chú phản tư

Extract actionable principles Trích xuất nguyên lý hành động

Teach the Chia sẻ lại cho đội nhóm

Apply 1 framework weekly Ứng dụng 1 framework mỗi tuần

4. Thinking Is Essential

Tư Duy Sản Phẩm Là Thiết Yếu

The resources strongly emphasize:

Customer obsession

User pain points

Product-market fit

Iterative development

Feedback loops

Core Insight (EN)

Businesses fail when they build what they want instead of what customers truly need.

Ý Chính (VI)

Doanh nghiệp thất bại khi xây cái mình thích thay vì thứ khách hàng thực sự cần.

Product Action Checklist

Checklist Hành Động Sản Phẩm

Weekly

Interview customers

Measure usage behavior

Identify friction points

Improve onboarding

Simplify user experience

Hàng Tuần

Phỏng vấn khách hàng

Đo hành vi sử dụng

Tìm điểm đau

Tối ưu onboarding

Đơn giản hóa trải nghiệm

5. Build Systems, Not Heroics

Xây Hệ Thống, Không Phụ Thuộc “Người Hùng”

Insight (EN)

Scalable organizations rely on systems:

SOPs

KPIs

Dashboards

Documentation

Delegation

Process discipline

Ý Chính (VI)

Tổ chức tăng trưởng bền vững phải dựa trên:

Quy trình chuẩn



Dashboard

Tài liệu hóa

Phân quyền

Kỷ luật vận hành

Company Operating System

Hệ Điều Hành Doanh Nghiệp

Layer Implementation

Vision Strategic

Governance KPI + system

Operations SOP library

Ex*****on Weekly review meetings

Data Dashboard reporting

Culture Learning + accountability

6. Communication = Leadership Multiplier

Giao Tiếp Là Đòn Bẩy Lãnh Đạo

Several recommended books emphasize:

storytelling

persuasion

negotiation

executive communication



clarity

Core (EN)

Leaders who communicate clearly create momentum faster.

Ý Chính (VI)

Lãnh đạo giao tiếp rõ ràng sẽ tạo động lực tổ chức nhanh hơn.

Executive Communication Plan

Kế Hoạch Giao Tiếp Điều Hành

English Tiếng Việt

Speak with clarity Giao tiếp rõ ràng

Simplify complex ideas Đơn giản hóa ý tưởng phức tạp

Use storytelling Dùng storytelling

Communicate priorities repeatedly Lặp lại ưu tiên chiến lược

Build trust through consistency Xây niềm tin bằng sự nhất quán

7. Energy Management Beats Time Management

Quản Trị Năng Lượng Quan Trọng Hơn Quản Trị Thời Gian

The “Corporate Athlete Framework” and productivity resources emphasize:

sleep

exercise

focus

deep work

recovery

sustainable performance

Core Insight (EN)

Burnout destroys strategic thinking.

Ý Chính (VI)

Kiệt sức phá hủy tư duy chiến lược.

Founder Energy System

Hệ Quản Trị Năng Lượng Nhà Sáng Lập

Daily

Deep work blocks

No distraction periods

Exercise

Reflection journaling

Reading time

Hàng Ngày

Khung giờ deep work

Không bị phân tâm

Tập luyện

Viết journal

Đọc sách

8. Continuous Reflection Creates

Phản Tư Liên Tục Tạo Ra Trí Tuệ

The ecosystem heavily promotes:

writing

journaling

reviewing

synthesizing

documenting lessons

100+ strategy, leadership, and M&A frameworks organized by cluster. Each includes a deep dive article and free downloadable template (PPT, PDF, or Excel).

All

& Competition

Strategic

& Innovation

& Environment

Communication & Decisions

Models

Frameworks

Leadership & Organization

Ex*****on &

Company Analyses

& Acquisitions

VNPL Goldenship CRO

𝐎𝐗𝐅𝐎𝐑𝐃 𝐔𝐍𝐈 𝐌𝐄𝐍𝐓𝐎𝐑 Năm Giá Trị Cốt Lõi Của Khổng TửFive Core Values of ConfuciusGiá trị Ý nghĩa cốt lõi Core Meaning Ứng ...
10/05/2026

𝐎𝐗𝐅𝐎𝐑𝐃 𝐔𝐍𝐈 𝐌𝐄𝐍𝐓𝐎𝐑

Năm Giá Trị Cốt Lõi Của Khổng Tử

Five Core Values of Confucius

Giá trị

Ý nghĩa cốt lõi Core Meaning Ứng dụng cho lãnh đạo hiện đại

Nhân

Benevolence / Humanity

Lòng nhân ái, yêu thương con người

Compassion and human-centered ethics

Build trust-based leadership and employee care

Lễ

Propriety / Respect Tôn trọng chuẩn mực, phép tắc và ứng xử đúng mực

Respectful behavior and social harmony

Create respectful corporate culture and governance

Nghĩa Righteousness / Integrity

Làm điều đúng thay vì chỉ điều có lợi

Moral courage and ethical action

Ethical decision-making over short-term profit

Trí Wisdom

Khả năng học hỏi, suy xét và hiểu biết

Judgment, learning, and strategic thinking

AI-era learning agility and intelligent leadership

Tín Trustworthiness

Giữ lời hứa, đáng tin cậy Reliability and credibility

Build organizational trust and long-term reputation

Executive Interpretation for the AI Era

Diễn Giải Cho Lãnh Đạo Trong Kỷ Nguyên AI

1. Nhân — Humanity Before Technology

Nhân — Con người trước công nghệ

English

AI may optimize systems, but humans create meaning, empathy, and loyalty.

Tiếng Việt

AI có thể tối ưu hệ thống, nhưng con người tạo ra ý nghĩa, sự đồng cảm và lòng trung thành.

CEO Recommendation

Prioritize employee well-being

Maintain psychological safety

Use AI to augment humans, not dehumanize work

2. Lễ — Respect Creates Stability

Lễ — Tôn trọng tạo ổn định

English

Strong organizations are built on mutual respect, discipline, and ethical conduct.

Tiếng Việt

Tổ chức mạnh được xây dựng trên sự tôn trọng, kỷ luật và hành xử đạo đức.

CEO Recommendation

Standardize leadership behavior

Build transparent communication rituals

Reinforce respectful disagreement culture

3. Nghĩa — Integrity Over Opportunism

Nghĩa — Chính trực hơn cơ hội ngắn hạn

English

Long-term trust is built when leaders choose what is right, not merely profitable.

Tiếng Việt

Niềm tin dài hạn được xây dựng khi lãnh đạo chọn điều đúng thay vì chỉ điều có lợi.

CEO Recommendation

Establish AI ethics policies

Protect customer and employee data

Avoid exploitative automation practices

4. Trí — Continuous Learning

Trí — Học hỏi liên tục

English

In the AI era, learning speed becomes a corporation’s greatest competitive advantage.

Tiếng Việt

Trong thời đại AI, tốc độ học hỏi trở thành lợi thế cạnh tranh lớn nhất của doanh nghiệp.

CEO Recommendation

Build internal AI academies

Reward curiosity and experimentation

Develop adaptive leadership systems

5. Tín — Trust is Strategic Capital

Tín — Niềm tin là vốn chiến lược

English

Without trust, no AI transformation can scale sustainably.

Tiếng Việt

Không có niềm tin, mọi chuyển đổi AI đều không thể mở rộng bền vững.

CEO Recommendation

Increase transparency

Communicate honestly during transformation

Align words, decisions, and actions consistently

Modern CEO Formula Inspired by Confucius

Công Thức CEO Hiện Đại Theo Tư Tưởng Khổng Tử

English

Humanity + Respect + Integrity + Wisdom + Trust

= Sustainable Leadership in the AI Era

Tiếng Việt

Nhân + Lễ + Nghĩa + Trí + Tín

= Lãnh đạo bền vững trong kỷ nguyên AI

Strategic Insight

Góc nhìn chiến lược

English

Technology may increase productivity.

But trust, ethics, and wisdom determine whether an organization survives across generations.

Tiếng Việt

Công nghệ có thể tăng năng suất.

Nhưng niềm tin, đạo đức và trí tuệ mới quyết định doanh nghiệp có thể tồn tại qua nhiều thế hệ hay không.

33 Laws Ai Era Ceo 90 Day Transformation Playbook Bilingual

The 33 Laws of Business & Life — AI-Era Organizational Trust & Culture Transformation

Bilingual Executive Summary + CEO 90-Day Action Plan

Inspired by entity["book","The Diary of a CEO:

The 33 Laws of Business and Life","Steven Bartlett book"] by

entity["people","Steven Bartlett","Entrepreneur and author"]

Executive Context | Bối cảnh điều hành

In the AI-era, corporations are not only competing on technology.

They are competing on:

Trust

Learning speed

Adaptability

Psychological safety

Talent attraction

Decision quality

Cultural resilience

Trong kỷ nguyên AI, doanh nghiệp không chỉ cạnh tranh bằng công nghệ.

Doanh nghiệp cạnh tranh bằng:

Niềm tin tổ chức

Tốc độ học hỏi

Khả năng thích nghi

Sự an toàn tâm lý

Khả năng thu hút nhân tài

Chất lượng ra quyết định

Sức bền văn hóa

The 33 Laws can be transformed into a modern CEO operating system for rebuilding organizational trust, leadership alignment, and high-performance culture.

33 nguyên lý có thể được chuyển hóa thành một hệ điều hành điều hành hiện đại giúp tái xây dựng niềm tin tổ chức, sự liên kết lãnh đạo và văn hóa hiệu suất cao.

PART I — THE 33 LAWS SUMMARY (Bilingual)

PHẦN I — TÓM TẮT 33 NGUYÊN LÝ

PILLAR I — THE SELF | TRỤ CỘT 1 — BẢN THÂN

Law English Insight Vietnamese Insight CEO Application

1. Fill Your Five Buckets

Build knowledge, skills, network, resources, reputation in order

Xây nền tảng đúng thứ tự:

kiến thức → kỹ năng → quan hệ → nguồn lực → danh tiếng Prioritize learning culture before scaling AI tools

2. Create Obligation to Teach Teaching accelerates mastery Dạy giúp làm chủ kiến thức Build internal AI teaching forums

3. Never Disagree

Connection before persuasion

Kết nối trước khi phản biện

Improve executive communication trust

4. You Don’t Choose Beliefs

Beliefs change through evidence

Niềm tin thay đổi nhờ trải nghiệm và bằng chứng

Use pilot projects to reduce AI fear

5. Lean Into Bizarre Behaviour

Innovation first appears strange

Đổi mới lúc đầu luôn kỳ lạ

Encourage experimentation with AI

6. Ask, Don’t Tell

Questions influence behavior

Đặt câu hỏi thay vì ra lệnh

Shift managers to coaching leaders

7. Never Compromise Self-Story

Identity shapes performance

Câu chuyện bản thân quyết định hành vi

Create purpose-driven leadership identity

8. Never Fight Bad Habits

Replace systems, not willpower

Thay hệ thống thay vì chống lại thói quen

Redesign workflows using AI automation

9. Prioritize Your First Foundation

Health and mental stability first

Sức khỏe là nền tảng đầu tiên

Prevent burnout during transformation

PILLAR II — THE STORY | TRỤ CỘT 2 — CÂU CHUYỆN

Law English Insight

Vietnamese Insight CEO Application

10. Useless Absurdity Defines You

Memorable uniqueness wins attention

Sự khác biệt đáng nhớ tạo dấu ấn

Build bold employer branding

11. Avoid Wallpaper

Don’t become invisible

Đừng trở nên nhạt nhòa Differentiate company culture clearly

12. You Must P**s People Off Great brands create polarity

Thương hiệu mạnh luôn gây tranh luận

Lead transformation decisively

13. Psychological Moonshots Big visions inspire teams

Tầm nhìn lớn tạo động lực

Define AI transformation mission

14. Friction Creates Value

Difficulty increases perceived value

Khó khăn có thể tạo giá trị

Build meaningful employee growth systems

15. The Frame Matters

Perception shapes decisions

Cách trình bày quyết định nhận thức

Frame AI as augmentation, not replacement

16. Use Goldilocks Effect

Balance complexity and simplicity

Cân bằng vừa đủ

Simplify AI adoption roadmap

17. Let Them Try

Experience creates trust

Trải nghiệm tạo niềm tin

Launch internal AI sandbox

18. Fight for First Five Seconds

Attention determines influence

5 giây đầu quyết định ảnh hưởng

Improve executive storytelling

PILLAR III — THE PHILOSOPHY | TRỤ CỘT 3 — TRIẾT LÝ

Law English Insight

Vietnamese Insight CEO Application

19. Sweat the Small Stuff

Small details build trust

Tiểu tiết tạo niềm tin

Upgrade ex*****on discipline

20. Small Misses Become Big Failures

Tiny problems compound

Sai sót nhỏ thành khủng hoảng lớn

Early risk escalation systems

21. Out-Fail the Competition

Fast learning wins

Học nhanh từ thất bại

Create rapid AI experimentation cycles

22. Become a Plan-A Thinker

Commitment drives innovation

Cam kết tạo đột phá

Eliminate half-hearted transformation

23. Don’t Be an Ostrich Face reality early

Đối mặt sự thật sớm

Transparent AI disruption discussions

24. Pressure is Privilege

Responsibility creates growth Áp lực là đặc quyền

Develop resilient leadership mindset

25. Negative Manifestation

Appreciate what can be lost

Ý thức mất mát giúp biết trân trọng

Protect culture before scaling

26. Context > Skills Environment shapes success

Môi trường quan trọng hơn kỹ năng

Create high-trust work ecosystem

27. Discipline Equation

Time awareness drives discipline

Ý thức thời gian tạo kỷ luật

Build ex*****on accountability rhythms

PILLAR IV — THE TEAM | TRỤ CỘT 4 — ĐỘI NGŨ

Law English Insight Vietnamese Insight CEO Application

28. Ask Who, Not How

Great people accelerate growth

Đúng người quan trọng hơn tự làm

Hire AI-native leaders

29. Create a Cult Mentality

Strong culture creates loyalty

Văn hóa mạnh tạo lòng trung thành

Build mission-driven culture

30. Three Bars of Great Teams

Standards define talent

Tiêu chuẩn quyết định chất lượng đội ngũ

Upgrade hiring standards

31. Leverage Progress

Momentum motivates people

Tiến bộ tạo động lực Visible AI transformation wins

32. Be an Inconsistent Leader Adapt leadership style

Lãnh đạo linh hoạt theo bối cảnh

Situational leadership in AI transition

33. Learning Never Ends Continuous learning is survival

Học tập liên tục là sống còn

Institutionalize AI learning systems

PART II — AI-ERA CULTURE TRANSFORMATION FRAMEWORK

PHẦN II — KHUNG CHUYỂN ĐỔI VĂN HÓA THỜI ĐẠI AI

The 5 Core Organizational Trust Drivers

5 Động lực cốt lõi tạo niềm tin tổ chức

1. Transparency | Minh bạch

Explain AI strategy openly

Clarify which jobs evolve vs disappear

Share decision logic

2. Psychological Safety | An toàn tâm lý

Encourage questions

Reward experimentation

Normalize failure learning

3. Capability Growth | Phát triển năng lực

AI upskilling for all employees

Leadership coaching systems

Cross-functional learning

4. Purpose Alignment | Liên kết mục tiêu

Connect AI transformation with mission

Reinforce human value creation

Build long-term meaning

5. Ex*****on Discipline | Kỷ luật thực thi

Weekly accountability

KPI dashboards

Fast feedback loops

PART III — CEO 90-DAY ACTION PLAN

PHẦN III — KẾ HOẠCH HÀNH ĐỘNG 90 NGÀY CHO CEO

DAYS 1–30 — LISTEN, DIAGNOSE, ALIGN

NGÀY 1–30 — LẮNG NGHE, ĐÁNH GIÁ, LIÊN KẾT

Strategic Objective | Mục tiêu chiến lược

Rebuild organizational trust and establish transformation urgency.

Tái xây dựng niềm tin tổ chức và tạo động lực chuyển đổi.

CEO Priorities

1. Launch Trust Audit

Employee sentiment survey

Leadership trust interviews

AI readiness assessment

Cross-functional pain-point mapping

2. Conduct Executive Alignment Workshop

Topics:

AI disruption risks

Future business model

Leadership expectations

Cultural non-negotiables

3. Communicate the Transformation Narrative

CEO Town Hall:

Why change is necessary

Why AI matters

What remains deeply human

What employees can expect

4. Create “Ask Me Anything” Sessions

Anonymous employee questions

Weekly leadership Q&A

Reduce fear and rumors

5. Identify Quick-Win AI Projects

Examples:

Customer service AI

Sales automation

Meeting summarization

Knowledge management systems

Key Deliverables

Trust baseline report

AI readiness score

Leadership alignment charter

Transformation communication framework

DAYS 31–60 — BUILD NEW CULTURE SYSTEMS

NGÀY 31–60 — XÂY DỰNG HỆ THỐNG VĂN HÓA MỚI

Strategic Objective | Mục tiêu chiến lược

Turn values into systems and behaviors.

Biến giá trị thành hệ thống và hành vi.

CEO Priorities

1. Build AI Learning Academy

Core tracks:

AI literacy

Prompt engineering

Data-driven decision making

Human leadership skills

Critical thinking

2. Redesign Performance KPIs

New KPI dimensions:

Collaboration

Learning speed

Innovation participation

AI adoption

Customer trust

3. Upgrade Leadership Standards

Managers must:

Coach instead of command

Ask instead of tell

Build trust instead of fear

Encourage experimentation

4. Establish Innovation Rituals

Examples:

Weekly innovation demos

Monthly failure-learning sessions

AI experimentation labs

Cross-team hackathons

5. Redesign Internal Communication

Shift from:

Top-down communication

To:

Transparent dialogue culture

Key Deliverables

AI capability framework

New KPI scorecards

Leadership behavior model

Innovation operating rhythm

DAYS 61–90 — SCALE TRUST & EX*****ON

NGÀY 61–90 — MỞ RỘNG NIỀM TIN & THỰC THI

Strategic Objective | Mục tiêu chiến lược

Institutionalize high-trust, AI-enabled ex*****on.

Thể chế hóa văn hóa niềm tin cao và vận hành bằng AI.

CEO Priorities

1. Scale AI Across Departments

Priority areas:

Sales

HR

Finance

Operations

Customer support

Marketing

2. Launch Leadership Trust Dashboard

Track:

Employee trust scores

Engagement rates

Innovation participation

AI adoption rates

Burnout indicators

3. Create Internal Knowledge Network

Internal podcasts

AI best-practice sharing

Peer teaching culture

Expert communities

4. Reward Cultural Champions

Recognize employees who:

Build trust

Share knowledge

Experiment responsibly

Help others learn

5. Publish 12-Month Transformation Roadmap

Include:

AI capability targets

Hiring roadmap

Cultural milestones

Productivity goals

Innovation objectives

Key Deliverables

AI operating model
Cultural transformation dashboard

Leadership trust metrics

12-month strategic roadmap

PART IV — CEO LEADERSHIP PRINCIPLES FOR THE AI ERA

PHẦN IV — NGUYÊN TẮC LÃNH ĐẠO THỜI ĐẠI AI

Traditional CEO AI-Era CEO

Controls information Shares information

Commands people Coaches people

Protects hierarchy Enables agility

Rewards obedience Rewards learning

Avoids mistakes Learns rapidly from mistakes

Prioritizes efficiency Prioritizes adaptability

Builds systems Builds intelligent ecosystems

Focuses on authority Focuses on trust

Final Strategic Insight

Góc nhìn chiến lược cuối cùng

The future belongs to organizations that learn faster than disruption.

Tương lai thuộc về những tổ chức học hỏi nhanh hơn tốc độ thay đổi.

AI will not replace companies. Companies with low trust, slow learning, weak culture, and rigid leadership will replace themselves.

AI sẽ không thay thế doanh nghiệp. Chính doanh nghiệp có niềm tin thấp, học hỏi chậm, văn hóa yếu và lãnh đạo cứng nhắc sẽ tự bị thay thế.

The CEO’s real mission in the AI-era is not merely digital transformation. It is human transformation at organizational scale.

Nhiệm vụ thực sự của CEO trong thời đại AI không chỉ là chuyển đổi số. Đó là chuyển đổi con người ở quy mô tổ chức.

I created a bilingual executive playbook summarizing all 33 laws and translating them into a practical CEO-focused 90-day transformation roadmap for rebuilding organizational trust and culture in the AI era.

It includes:

Executive summary of all 33 laws

English–Vietnamese strategic insights

AI-era leadership interpretation

Organizational trust framework

90-day CEO action plan

KPI and leadership recommendations

AI transformation culture model

Modern CEO operating principles

======================

90-Day CEO Action Plan for AI-Era Organizational Trust & Culture Transformation

Kế Hoạch Hành Động 90 Ngày Cho CEO Trong Kỷ Nguyên AI

OVERARCHING CEO OBJECTIVE

Mục Tiêu Tổng Thể Của CEO

English

Transform the corporation into a:

High-trust organization

AI-enabled workforce

Learning-driven culture

Agile decision-making system

Human-centered innovation company

Tiếng Việt

Chuyển đổi doanh nghiệp thành:

Tổ chức có niềm tin cao

Lực lượng lao động ứng dụng AI

Văn hóa học hỏi liên tục

Hệ thống ra quyết định linh hoạt

Doanh nghiệp đổi mới lấy con người làm trung tâm

PHASE 1 — DAYS 1–30

GIAI ĐOẠN 1 — NGÀY 1–30

LISTEN • DIAGNOSE • ALIGN

LẮNG NGHE • ĐÁNH GIÁ • LIÊN KẾT

Strategic Goal | Mục tiêu chiến lược

Rebuild trust and create urgency for transformation.

Tái xây dựng niềm tin và tạo động lực chuyển đổi.

CEO TOP PRIORITIES

Ưu tiên hàng đầu của CEO

1. Launch Organizational Trust Audit

Khởi động đánh giá niềm tin tổ chức

Actions

Employee trust survey

Anonymous feedback channels

Executive listening tour

AI readiness assessment

Department culture review

Deliverables

Trust score baseline

Leadership credibility report

Cultural risk map

AI fear/resistance analysis

2. Establish “Transformation War Room”

Thành lập “Ban chỉ huy chuyển đổi”

Members

CEO

CHRO

CTO/CIO

Operations leader

Culture/Transformation lead

Data & AI lead

Mission

Coordinate all AI + culture transformation initiatives.

Điều phối toàn bộ sáng kiến AI và chuyển đổi văn hóa.

3. CEO Company-Wide Town Hall

CEO tổ chức Town Hall toàn công ty

Key Message Framework

English

Why transformation is necessary

Why AI matters now

What opportunities AI creates

What will remain deeply human

Commitment to transparency

Commitment to employee growth

Tiếng Việt

Vì sao chuyển đổi là bắt buộc

Vì sao AI quan trọng ngay lúc này

AI tạo cơ hội gì

Điều gì vẫn thuộc về con người

Cam kết minh bạch

Cam kết phát triển nhân sự

4. Identify Quick-Win AI Projects

Xác định dự án AI thắng nhanh

Examples

Function AI Opportunity

HR AI recruitment screening

Sales AI CRM automation

Marketing AI content support

Operations Workflow automation

Customer Service AI chatbot support

Finance AI reporting dashboards

5. Launch Weekly Leadership Alignment Meetings

Họp liên kết lãnh đạo hàng tuần

Topics

Transformation blockers

Employee sentiment

AI adoption barriers

Cross-functional coordination

Speed of ex*****on

KPIs FOR DAYS 1–30

KPI GIAI ĐOẠN 1

KPI Target

Employee survey participation >80%

Executive alignment sessions Weekly

AI pilot projects identified 3–5

Employee town hall attendance >90%

Transformation communication cadence

Weekly

PHASE 2 — DAYS 31–60

GIAI ĐOẠN 2 — NGÀY 31–60

BUILD • TRAIN • REDESIGN

XÂY DỰNG • ĐÀO TẠO • TÁI THIẾT KẾ

Strategic Goal | Mục tiêu chiến lược

Convert values into systems, behaviors, and measurable ex*****on.

Biến giá trị thành hệ thống, hành vi và thực thi đo lường được.

CEO TOP PRIORITIES

Ưu tiên hàng đầu của CEO

1. Launch Corporate AI Academy

Thành lập học viện AI nội bộ

Core Learning Tracks

Track Focus

AI Literacy AI fundamentals

Prompt Engineering Effective AI usage

Leadership Coaching & adaptability

Analytics Data-driven decisions

Innovation Experimentation mindset

2. Redesign Leadership Behaviors

Tái thiết kế hành vi lãnh đạo

Shift Managers From:

Old Leadership New Leadership

Commanding Coaching

Controlling Empowering

Blaming Learning

Protecting hierarchy Encouraging agility

3. Redesign KPI System

Thiết kế lại hệ thống KPI

Add New Metrics

Collaboration index

AI adoption rate

Innovation participation

Learning hours

Employee trust score

Cross-functional contribution

4. Launch Innovation Rituals

Khởi động nghi thức đổi mới

Examples

Weekly demo day

AI experimentation hour

Monthly “failure learning” review

Cross-team innovation challenge

Internal TED-style talks

5. Upgrade Internal Communication

Nâng cấp truyền thông nội bộ

Replace:

Fear-based communication

Top-down messaging

Information silos

With:

Transparency

Open feedback loops

Real-time communication

Leadership accessibility

KPIs FOR DAYS 31–60

KPI GIAI ĐOẠN 2

KPI Target

AI training participation >70%

Leadership coaching sessions

Weekly

New KPI system rollout Completed

Innovation events launched Minimum 4

Employee trust improvement +10%

PHASE 3 — DAYS 61–90

GIAI ĐOẠN 3 — NGÀY 61–90

SCALE • EXECUTE • INSTITUTIONALIZE

MỞ RỘNG • THỰC THI • THỂ CHẾ HÓA

Strategic Goal | Mục tiêu chiến lược

Embed trust, AI capability, and high-performance culture into the corporation permanently.

Gắn chặt niềm tin, năng lực AI và văn hóa hiệu suất cao vào DNA doanh nghiệp.

CEO TOP PRIORITIES

Ưu tiên hàng đầu của CEO

1. Scale AI Across Departments

Mở rộng AI toàn doanh nghiệp

Priority Areas

Customer service

HR operations

Sales forecasting

Financial analysis

Knowledge management

Marketing optimization

2. Build Executive Trust Dashboard

Xây dựng bảng điều khiển niềm tin lãnh đạo

Track Metrics

Metric Purpose

Employee trust score Organizational health

AI adoption rate Transformation progress

Burnout indicators Sustainability

Innovation participation Culture strength

Productivity gains Business impact

3. Launch Internal Knowledge Ecosystem

Xây dựng hệ sinh thái tri thức nội bộ

Components

Internal podcast

AI best-practice library

Peer teaching system

Expert communities

Knowledge-sharing incentives

4. Reward Cultural Champions

Tôn vinh người dẫn dắt văn hóa

Reward Employees Who:

Share knowledge

Build trust

Support colleagues

Experiment responsibly

Lead positive change

5. Publish 12-Month Transformation Roadmap

Công bố lộ trình chuyển đổi 12 tháng

Include

AI capability roadmap

Hiring roadmap

Leadership development plan

Productivity targets

Innovation objectives

Cultural milestones

KPIs FOR DAYS 61–90

KPI GIAI ĐOẠN 3

KPI Target

AI deployment across functions 50–70%

Employee trust score increase +20%

Productivity improvement +15%

Innovation participation >60%

Leadership credibility score +25%

CEO DAILY OPERATING RHYTHM

NHỊP ĐIỀU HÀNH HÀNG NGÀY CỦA CEO

Daily Weekly Monthly

30-min learning block

Executive alignment

Transformation review

Employee interaction

AI progress review

Culture health audit

Data dashboard review

Innovation session

Strategic recalibration

Coaching conversations Town hall/Q&A

Leadership assessment

AI-ERA CEO MINDSET

TƯ DUY CEO THỜI ĐẠI AI

Old CEO Model

Control

Hierarchy

Stability

Predictability

Authority

New AI-Era CEO Model

Adaptability

Learning velocity

Transparency

Human trust

Intelligent systems

Continuous innovation

FINAL STRATEGIC INSIGHT

GÓC NHÌN CHIẾN LƯỢC CUỐI CÙNG

English

The future belongs to corporations that can:

Learn faster

Trust deeper

Adapt quicker

Execute smarter

Keep humans inspired while machines scale

Tiếng Việt

Tương lai thuộc về những doanh nghiệp có thể:

Học nhanh hơn

Xây niềm tin sâu hơn

Thích nghi nhanh hơn

Thực thi thông minh hơn

Giữ con người được truyền cảm hứng trong khi AI mở rộng quy mô

VNPL Goldenship CRO Crisis Team Leader

𝐎𝐗𝐅𝐎𝐑𝐃 𝐔𝐍𝐈 𝐌𝐄𝐍𝐓𝐎𝐑 Top Negotiation Strategies for Strategic Communication SuccessPHÍA TRƯỚC ĐƯỜNG CONG Ahead Of The Curve...
25/04/2026

𝐎𝐗𝐅𝐎𝐑𝐃 𝐔𝐍𝐈 𝐌𝐄𝐍𝐓𝐎𝐑

Top Negotiation Strategies for Strategic Communication Success

PHÍA TRƯỚC ĐƯỜNG CONG Ahead Of The Curve

FACTORY For UNHAPPY PEOPLE

Nhà Máy Cho Những Kẻ Bất Hạnh #𝐇𝐁𝐒

1. Business school teaches a way of thinking, not just knowledge

The biggest takeaway isn’t finance formulas or strategy frameworks—it’s how to analyze ambiguous situations under pressure.

The case method forces you to:

Make decisions with incomplete data

Defend your reasoning publicly

Adapt when challenged

This builds confidence and structured thinking more than technical mastery.

2. The case method mirrors real-world leadership

Instead of lectures, students debate real business scenarios. This reflects reality:

There’s rarely a single “correct” answer

Leadership involves persuasion, not certainty

Communication skills can outweigh raw intelligence

Speaking well and framing ideas clearly often determines influence.

3. Networking is as valuable as the curriculum

A huge part of the experience is the people around you:

Classmates become future CEOs, investors, policymakers

Relationships often open doors more than grades

Social capital is treated almost like a second degree

In many ways, the network is the product.

4. Leadership is performative (to a degree)

The book highlights how leadership often involves:

Projecting confidence even when unsure

Managing perception in groups

Knowing when to speak vs. stay silent

It’s not just about being right—it’s about being credible and influential.

5. There’s a hidden curriculum

Beyond official coursework, students learn:

How to compete and collaborate simultaneously
How to “read the room”

How power dynamics work in elite environments

This informal learning shapes future executives as much as formal classes.

6. Ethics can become secondary to success

A subtle critique in the book:

Decision-making can lean toward profit and outcomes over ethics

Students sometimes justify questionable actions if results look good

Moral clarity isn’t always reinforced by the system

It raises questions about how leaders are actually trained.

7. The brand matters—a lot

An institution like Harvard Business School acts as a signal:

It boosts credibility instantly

It can accelerate career opportunities

It creates a lifelong identity and status marker

The degree is partly education, partly reputation engine.

8. Business is storytelling + numbers

Success often depends on combining:

Solid analysis (data, finance, strategy)

Compelling narrative (vision, persuasion)

Those who can do both stand out quickly.

Bottom line

Ahead of the Curve suggests that elite business education is less about learning “the right answers” and more about becoming someone who can:

Decide under uncertainty

Influence others effectively

Navigate complex social and professional systems

🎯 CORE ACTION PLAN (Harvard Business School Insights)

Kế hoạch hành động cốt lõi

1. Think in Terms of Value Creation

Tư duy tạo giá trị

Business is not about ideas — it's about creating and capturing value.

Kinh doanh không chỉ là ý tưởng — mà là tạo và nắm bắt giá trị.

✅ Action

Define: Who is your customer? What problem do you solve? Why do they pay?

Xác định: Khách hàng là ai? Giải quyết vấn đề gì? Vì sao họ trả tiền?

2. Master the Numbers (Financial Literacy)

Làm chủ tài chính

If you don’t understand numbers, you don’t understand business.

Không hiểu số liệu = không hiểu kinh doanh.

✅ Action

Track: Revenue, costs, profit, cash flow weekly

Theo dõi: Doanh thu, chi phí, lợi nhuận, dòng tiền hàng tuần

3. Case Thinking = Decision Thinking

Tư duy tình huống = Tư duy ra quyết định

There are no perfect answers — only better decisions under uncertainty.

Không có đáp án hoàn hảo — chỉ có quyết định tốt hơn trong bất định.

✅ Action

Practice: “What would I do if I were the CEO?” daily
Luyện tập: “Nếu tôi là CEO, tôi sẽ làm gì?”

4. Communication is Power

Giao tiếp là sức mạnh

Clear thinking = clear communication.

Tư duy rõ ràng = giao tiếp rõ ràng.

✅ Action

Speak in structured points (Problem → Analysis → Recommendation)

Trình bày có cấu trúc (Vấn đề → Phân tích → Giải pháp)

5. Leadership = Influence, Not Authority

Lãnh đạo = Ảnh hưởng, không phải chức danh

Leadership is about getting others to act.

Lãnh đạo là tạo ảnh hưởng để người khác hành động.

✅ Action

Build trust, listen deeply, align incentives

Xây dựng niềm tin, lắng nghe sâu, gắn lợi ích

6. Strategy = Making Choices

Chiến lược = Lựa chọn

Strategy is deciding what NOT to do.

Chiến lược là quyết định không làm gì.

✅ Action

Choose 1–2 core priorities, eliminate distractions

Chọn 1–2 ưu tiên chính, loại bỏ phân tán

7. Network = Long-term Asset

Mạng lưới = Tài sản dài hạn

Your network compounds over time.

Mối quan hệ sẽ tăng trưởng theo thời gian.

✅ Action

Invest in relationships before you need them

Xây dựng quan hệ trước khi cần

8. Learn by Doing (Not Just Studying)

Học qua hành động

Real learning = experience + reflection

Học thật = trải nghiệm + phản tư

✅ Action

Apply every concept immediately in your business

Áp dụng ngay vào công việc kinh doanh

9. Confidence with Humility

Tự tin nhưng khiêm tốn

Speak confidently, but stay open to being wrong

Tự tin nhưng luôn sẵn sàng sửa sai

✅ Action

Make decisions fast, update when new data comes

Quyết định nhanh, cập nhật khi có dữ liệu mới

10. Career = Experimentation

Sự nghiệp = Thử nghiệm

There is no fixed path — test, learn, pivot

Không có con đường cố định — thử, học, điều chỉnh

✅ Action

Run your career like a startup

Xem sự nghiệp như một startup

🚀 SIMPLE DAILY EX*****ON

Hệ thống hành động hàng ngày

Daily (Hàng ngày)

1 key decision (1 quyết định quan trọng)

1 financial check (1 kiểm tra tài chính)

1 relationship touchpoint (1 kết nối quan hệ)

Weekly (Hàng tuần)

metrics (xem số liệu)

Reflect decisions (đánh giá quyết định)

Adjust strategy (điều chỉnh chiến lược)

🔑 FINAL INSIGHT

Tư duy cốt lõi

“Business success is not about knowing more — it’s about deciding and acting faster.”

The : It is a portrait of HBS, characterized by Broughton as a place that, despite its high costs and , produces " people".

The : The school is depicted as having two :

"deadly serious" and "frat boy," with high-pressure, , and "slightly forced" networking, often driven by alcohol.

The :

The focus is on the pressure to secure high-paying jobs and the "prodigious alcohol-driven networking" instead of genuine intellectual or personal growth, leaving some students disillusioned.

The Experience: While the description is critical, it is also presented as an insightful, engaging, and personal account of the MBA experience, rather than a purely malicious critique.

“Thành công kinh doanh không phải biết nhiều hơn — mà là quyết định tốt hơn và hành động nhanh hơn.

BATNA Best Alternative to a Negotiated Agreement)

ZOPA (Zone of Agreement)

Negotiation Alignment

ALGORISM FomulaForSuccess HBSmentor

This is a conclusion straight from Harvard, based on an 85-year study that determined which factors lead to a long, happy, and healthy life.

Sometimes finding or keeping friendships in our busy adult lives can feel like another “to-do” that keeps being bumped down the bottom of the priority list (especially if the relationship doesn’t feel truly aligned anymore).

If you’re looking for your community of authentic, open-hearted friends, join my weekly mentorship group.

We meet once a week to REALLY connect on topics like boundaries, relationships, and emotional health.

We meet in our sacred container to share, support, and witness each other. It’s a soft place to land in a hard world. ❤️

The pitch is the absolute essence of modern business.

Ideas are the most valuable commodity in the modern economy and it is human skill which develops them.

However the skills of the pitch are not only relevant to the world of business, rather they apply to just about every significant personal transaction in your life...

So whether at a sales conference in corporate conference room hell or over lunch at a glamorous restaurant, Life's a Pitch tells you how to handle human transactions.

A pitch is not a meeting, it's a drama. A pitch is not about transferring information, it's about transferring power. It is business, but it is also theatre.

Part inspirational manual for business, part guidebook to a successful and happy social life, Life's a Pitch is written as the result of an accumulated half century of (mostly successful) pitching by the authors.

Ground-breaking and genre-busting, it will transform the way you think about the art of persuasion for ever.

Originally published: London:

Ch. 1 Let's get re****ed --

ch. 2 Starting over --

ch. 3 A place apart --

ch. 4 Riding the booze luge -- ch. 5 Who am I?

ch. 6 Formin', stormin', normin', performin' --

ch.7 To beta and beyond -- ch. 8 The risk master --

ch. 9 Insecure overachievers -- ch. 10 Ethical Jihadists --

ch. 11 Extreme leverage -- ch. 12 Chasing the curve --

ch. 13 Big hairy goals -- ch. 14 "Watching my children grow longer"

ch. 15 Graduation -- ch. 16 A factory for unhappy people

====================================

Negotiation is the act of working with one or more stakeholders to find an equitable solution to a situation.

The goal of negotiation is to get the best possible advantage while agreeing to concessions that encourage the other party to agree to the terms that have been laid out.

There’s an art to successful negotiations, and getting them done requires engaging in good decision-making skills, the ability to listen more than you speak, and using your perception skills to recognize when an offer is good or bad.

In this article, we’ll explore what makes up the best negotiation strategies you can employ during the creation of an agreement of any type.

Using these strategies can help you in all facets of your life as well as help you be an effective business leader.

What is negotiation?

What makes a good negotiation?

Why are negotiation tactics important?

How do you prepare for a negotiation?

What are effective negotiation strategies?

Negotiation Tactics FAQs

Wrapping up: Negotiation strategies

What is negotiation?

Negotiation is a soft skill that is used to achieve a desired outcome between two or more parties.

You have a vested interest in getting an outcome that’s favorable for you or your business, and you need to employ negotiation tactics to convince the other party that they should enter into an agreement with you.

In the meantime, you need to show the other party that you can be trusted, are interested in listening to their concerns, and crafting a contract or agreement that works in favor of both parties.

Being able to negotiate terms works for everything from getting a better salary to buying real estate and making business decisions.

CEOs need to hone their negotiating skills to get the best possible arrangements and terms for a specific goal.

That can include getting a lower price on recurring supply orders, encouraging another CEO to partner with your company and create a new product, or negotiating a new office space lease.

Negotiation skills are also one of the traits of successful leaders because it shows they can make good decisions on behalf of an organization.

What makes a good negotiation?

It is important to realize that good negotiating skill-building requires compromise.

Both you and the other party will have a desired outcome in mind and the ultimate result will likely fall somewhere in between those two objectives.

Strive to create a conversation that respectful and courteous to find a resolution that can become a win-win for both.

Why are negotiation tactics important?

Knowing how to leverage negotiation tactics can help in nearly all facets of life.

Through negotiation, you’re able to handle conflicts by creating an agreement all parties mutually agree on.

As an executive, negotiation tactics are essential and can help your organization in more ways than one.

In fact, 90% of business leaders find communication skills, such as negotiation, play a primary role in the future of their businesses.

Here are some of the reasons why negotiation tactics are important:

90% of business leaders find communication skills, such as negotiation, play a primary role in the future of their businesses.

Growth opportunities:

Growth opportunities sometimes involve buying another business, equipment, or supplies.

Being able to negotiate a good price helps the business expand while spending less of its capital.

Crisis management:

Negotiations during a time of crisis help a business maintain its normal operating standards while working with other players to find a workable resolution.

It also helps those involved keep their cool and act rationally.

Maximizing value:

A good negotiation strategy enables both parties to maximize their value through the acquisition or integration of new sources of revenue that they didn’t own previously.

Achieving favorable outcomes:

The overall goal of a negotiation strategy is to get as close to what you want as possible. This is true even when both parties can’t agree and walk away from the table.

Enhanced operations: Engaging in negotiation helps a business smooth out rough areas in its operation.

All parties involved can use negotiations to find resolutions to their problems through the inclusion of new processes or eliminate ones that aren’t beneficial.

How do you prepare for a negotiation?

Preparing for a negotiation requires engaging in due diligence.

That means you need to research the other party to understand them as a whole, identify their priorities, and get an idea of areas where they may concede.

Here are the most important elements of preparing your negotiation strategy.

Steps to prepare for a negotiation

Conduct research and gather information:

Researching the other party’s background helps you understand how it operates, its internal culture, and what affects them the most.

This informs you of their strengths and weaknesses, enabling you to take advantage of both aspects during your negotiations.

You can better anticipate how they’re going to respond to your proposals.

Understand the other party’s priorities:

The other party in the negotiation also has an interest in coming to an equitable agreement, or else they wouldn’t have engaged in negotiations in the first place.

However, their priorities may be different from yours, which is why negotiations are important.

Define goals and desired outcomes: Defining or setting goals is an important part of your negotiation preparation.

Be sure and confident that your stated goals are achievable and well-defined, and be concise.

Going into a negotiation without being absolutely sure of what you want can result in you getting less than you’re seeking.

Identify potential concessions: You need to identify potential concessions you’re willing to give, as they can help close the deal sooner rather than later.

Make sure that the concessions you offer are ones that won’t weaken your position or give the appearance that you’re trying to play hardball.

This is one of the negotiation tips that can lead to poor results if you’re not careful.

What are effective negotiation strategies?

You can engage in a number of different negotiation strategies that are appropriate for the situation at hand.

What sits at the core of all strategies for negotiation is how you handle yourself and your overall view of the situation.

The following negotiation tips help you use your emotional intelligence when approaching another party to enter into negotiations.

Strategic Communication:

The Foundation of Negotiation Success

Successful negotiations rely heavily on strategic communication.

Mastering this skill enables you to articulate your position with clarity while actively listening to the other party’s concerns and priorities.

Active listening helps uncover shared goals and areas of compromise, fostering a collaborative environment.

This collaborative approach creates trust, allowing both parties to work toward mutually beneficial outcomes.

Whether navigating complex business deals or resolving conflicts, strategic communication serves as the backbone of effective negotiation tactics.

1. Build rapport and trust

Good negotiating outcomes are a result of good relationships and relationships must be developed over time.

Because of that, good negotiators are constantly looking for opportunities to enhance the relationship and strengthen their position.

In some cases, the result of the negotiation is determined even before the individuals meet for discussion.

Be as polite and pleasant as you can be when reaching out to another party for negotiations.

Both of you are looking to get as much as you can from the process, but you don’t want the other party to feel as if they’re being taken advantage of. You can achieve your goals more easily by being polite, engaging in active listening, and staying flexible.

2. Remain positive

It can be easy to fall into the thinking that you’re not going to get what you want and that the negotiations are a waste of time.

Avoid this type of thinking and stay positive while the other party considers your offers. If they say no, you can make a different offer or walk away from the table altogether.

Many negotiators underestimate themselves because they don’t perceive the power they have inside of themselves accurately. In most negotiating situations, you have more power than you think.

You must believe that the other party needs what you bring to the table as much as you want the negotiation to be a success.

Also, be sure that that positivity is visible during the negotiation. Be aware of the tone of your voice and non-verbal body language while interacting with the other party.

3. Leverage your BATNA

BATNA, or the best alternative to a negotiated agreement, is your backup plan when neither party can come to an agreement.

Create your BATNA during your planning phase and have it handy if the other party declines your offer.

In some cases, the proposed agreement may be better than your BATNA, requiring you to reconsider your position.

However, if the proposed agreement falls short of your BATNA, it may be best to walk away. With a BATNA in place, you can make more informed decisions about whether a deal is worth accepting.

4. Understand all outcomes

As you work on your strategies for negotiation, you need to step back and look at all potential outcomes and what their impact would be.

Engaging in this exercise helps you counter or accept the offers made by the other party because you’ve already evaluated their implications and effect on your business.

Don’t be upset if things don’t go your way. In these instances, it’s a good time to reevaluate all positions and return to the table.

In most cases, as long as you know the highest and lowest expectations of each party a middle ground can usually be reached in the overlapping areas.

5. Be articulate & build value

This is a key negotiation tactic that separates the good negotiators from the masters.

When you have a strong belief in what you’re negotiating for, you will shine.

Become a master at presenting your thoughts and ideas so that others see the value.

A tip on how to do that well:

Be direct when presenting a situation. Be clear about what is expected.

Discuss ways to apply how it can happen.

Don’t simply talk about what needs to happen. Discuss the consequences – how your solution will be beneficial to the other party.

6. Plan concessions strategically

The phrase “don’t put all of your cards on the table” applies to the concessions you’re willing to offer to the other party.

In other words, only offer a concession when it’s advantageous to you, and don’t let the other side know about the other items or areas that you’re willing to concede on.

When a person gives something up or concedes on part of a negotiation, always make sure to get something in return as a bargaining strategy.

Otherwise, you’re conditioning the other party to ask for more while reducing your position and value.

Maintaining a balance will establish that both parties are equal.

Negotiation Tactics FAQs

What are common negotiation styles?

There are different types of negotiation styles you can employ when it comes time to come to an agreement with another party.

Below are some of the common types of negotiation styles:

Types of negotiation styles

Competitive: Competitive negotiation consists of getting the most for yourself at the expense of the other party.

It’s also known as being aggressive, defensive, or assertive because you have a need to win.

Collaborative: The collaborative style of negotiation involves creating a pleasant working atmosphere with the other party and keeping each other’s goals in mind.

There’s a desire to strike a balance between the two of you and meet each other’s needs in an equitable fashion.

Accommodative: Accommodative negotiation intentionally puts you at a disadvantage with the other party from the start of the process.

You’re not seeking to win so much as you’re looking to make an apology or give a sweetheart deal for a more balanced one in the future.

Avoidant: The purpose of an avoidant negotiation strategy is to avoid conflict by ignoring the issue at hand.

It’s also known as a passive-aggressive style and sometimes happens when the other negotiator is competitive or aggressive.

How do you use anchoring and framing when negotiating?

Anchoring involves stating your initial offer, such as a dollar amount or price, to show what you’re looking for.

The first piece of information you provide the other party serves as an anchor that can influence the subsequent negotiation process.

Framing is supplying a justification or reason as to why you feel you should be given this amount.

Through effective framing, you can emphasize certain aspects while downplaying others to influence how the other party perceives and responds to the information.

Together, anchoring and framing can serve as an effective negotiation tactic.

What is a negotiating example in business?

To better understand how negotiation tactics work, let’s explore a hypothetical example.

Let’s say you operate a bakery that needs a steady supply of a donut flour mix for your baked goods and at a price point that allows you to return a reliable profit on your donut sales.

In order to achieve this, you approach the supplier of the donut flour mix and discuss your need to get a lower price point on the mix.

The supplier wants steady business and a long-term partnership while ensuring profits.

Through the negotiation process, both the you and the supplier will work together to agree on a price that works for both of them.

Wrapping up: Negotiation strategies

Negotiation strategies help you get what you want from a given situation.

It doesn’t matter if you’re the initiator or recipient of an offer to negotiate.

What matters is your ability to engage in a negotiation strategy that benefits you, builds your reputation as a reasonable player, and helps you build up your leadership qualities.

These negotiation tips are a starting point for learning how to become an effective business leader.

At Vistage, we give you the tools you need to transform yourself into a leader that everyone looks up to and wants to be.

Our peer advisory groups consist of experienced executives, business owners, and industry leaders who are ready to share their strategies for negotiation, how to handle the daily operation of an organization, and identify opportunities for growth.

VNPL Goldenship CRO

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