07/03/2024
DONโT๐ END๐ UP๐ LIKE๐ BETTY!
Betty was so excited to officially be a business owner. She did all of her research and came up with a master plan on how she would get in front of her target audience and bring customers in consistently.
After putting herself out there, she got her 1st โrealโ client (outside of family and friends).
๐ข Most of her work week was dedicated to making sure she didnโt let anything slip through the cracks
๐ข She spent HOURS working on things for her client
๐ข She went above and beyond in her efforts for this client
๐ข She ensured that everything was perfect so that this customer would be a returning customer time and time again
Despite receiving the order, the customer claimed the package was never delivered.
๐๐๐๐๐โ๐ ๐๐๐๐๐๐๐๐ ๐๐๐
๐๐๐๐ ๐๐ ๐๐๐!
The customer filed a claim with the payment service used and received a full refund for her order โ the decision to refund the $$$ was out of Bettyโs hands.
๐๐๐ญ๐ญ๐ฒ ๐๐จ๐ฎ๐ฅ๐ ๐ก๐๐ฏ๐ ๐ฉ๐ซ๐๐ฏ๐๐ง๐ญ๐๐ ๐ญ๐ก๐ข๐ฌ!
If Betty โฆ
โ
Invested in having a custom-tailored contract drafted
โ
Had a licensed attorney review her contract
โ
Made sure her contract included a charge-back protection clause
โ
Made sure her contract stated who would be responsible for โlost packagesโ once they were turned over to the shipping company
โ
Accepted payment through a service that protected sellers in situations like this
โฆ she would have been able to stop the refund from being processed and ensure that she was paid regardless of the claim.
๐ ๐ค๐ง๐จ๐ฐ ๐ฒ๐จ๐ฎ ๐๐๐๐ฅ ๐ฅ๐ข๐ค๐ ๐ญ๐ก๐๐ฌ๐ ๐ญ๐ก๐ข๐ง๐ ๐ฌ ๐๐๐ง ๐ฐ๐๐ข๐ญ, ๐๐ฎ๐ญ ๐ญ๐ก๐๐ฒ ๐๐๐งโ๐ญ! ๐๐ก๐ข๐ฌ ๐๐จ๐ฎ๐ฅ๐ ๐๐ ๐ญ๐ก๐ ๐๐ข๐๐๐๐ซ๐๐ง๐๐ ๐๐๐ญ๐ฐ๐๐๐ง ๐ฒ๐จ๐ฎ ๐๐๐ข๐ง๐ ๐ฉ๐๐ข๐ ๐จ๐ซ ๐๐๐ข๐ง๐ ๐ญ๐๐ค๐๐ง ๐๐๐ฏ๐๐ง๐ญ๐๐ ๐ ๐จ๐.