20/02/2026
FBR – RTO Islamabad
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PRESS RELEASE
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🔵 Tax Ombudsman Services Tanzania Delegation Visits RTO Islamabad for Experience Sharing 🔵
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Date: 19 February 2026
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Islamabad: A delegation from the Tax Ombudsman Services Tanzania, established under the Tax Administration Act, visited the Regional Tax Office Islamabad for an in-depth briefing on its organizational structure, operational framework, and various institutional mechanisms.
The visiting delegation was provided with a comprehensive overview of RTO Islamabad’s functional structure, enforcement framework, taxpayer facilitation measures, and internal accountability systems. Detailed discussions were held on procedures for processing taxpayer complaints, conducting administrative reviews, and routing cases through various appellate and review forums.
During the meeting, both sides exchanged views on common challenges faced by revenue authorities, particularly in ensuring transparency, fairness, and the timely resolution of disputes.
The RTO Islamabad’s team was led by Chief Commissioner RTO Islamabad Ms. Aisha Farooq and included Ms. Asma Hoori; Commissioner North Ms. Maria Sharif; Commissioner South Ms. Rabia Yasir; Commissioner Withholding Mr. Naveed Tareen; and ADC Headquarters Mr. Muhammad Shakil Anwer.
The Tanzania delegation was headed by Tax Ombudsman Mr. Erastus Viecent Mtui and comprised 20 of additional members.
Both institutions acknowledged the importance of constructive dialogue, institutional learning, and international cooperation in strengthening tax administration and enhancing taxpayer confidence. The interaction concluded with a mutual commitment to continued collaboration and the exchange of best practices in the field of taxation.
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