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Monday 8:30am - 5pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

The ADR Centre

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The ADR Centre

New Zealand’s Alternative Dispute Resolution Centre based on Takapuna, Auckland, New Zealand

31/07/2026

We're proud to be a Supporting Partner of AMINZ Conference 2026

With just one week to go until AMINZ Conference 2026, we're excited to join dispute resolution professionals from across Aotearoa New Zealand for one of the industry's leading events.

This year's theme, "Delivering dispute resolution services differently in a rapidly changing world", couldn't be more relevant. As businesses, communities, and individuals navigate increasingly complex and interconnected challenges, the way we approach conflict resolution continues to evolve.

We're especially proud that Catherine Green, Director of The ADR Centre, will be joining a distinguished panel of industry leaders to explore: "How small businesses resolve disputes in an increasingly connected economy facing ever more global challenges".

As a Supporting Partner, we're looking forward to connecting with fellow practitioners, exchanging ideas, and contributing to conversations that help shape the future of dispute resolution in Aotearoa New Zealand.

If you're attending, we'd love to see you there and continue the conversation.

24/07/2026

ADR Glossary Explainer Part 1 | What does “binding” mean in a dispute resolution context?

It's one of the most used words in dispute resolution — and one of the least explained.

Binding. But what does it actually mean for you?

In short: a binding decision or agreement is one that the parties are legally obligated to honour. It's not a suggestion. It's not a starting point for further negotiation. Once it's binding, it sticks, and it can be enforced.

In ADR, whether an outcome is binding depends on the process used:
• Arbitration produces a binding award — enforceable in the same way as a court judgment, with very limited grounds for appeal
• Mediation produces a binding outcome only once both parties have signed the settlement agreement — until then, either party can walk away
• Adjudication produces a bindingi determination — typically within 8 weeks from the nitialinital claim — though it is not necessarily final and can be revisited through arbitration or litigation later
• Expert determination can be binding or non-binding, depending on what the parties agreed upfront

Why does this matter? Because knowing whether you're entering a binding process changes how you prepare, what you disclose, and what you're committing to.

It also matters when choosing the right process for your dispute. If you need certainty and finality, a binding process like arbitration may be the right fit. If you want flexibility and control over the outcome, mediation may serve you better.

The right process depends on what you need from the outcome. Learn more at: https://adrcentre.co.nz/

17/07/2026

ADR Glossary Explainer | What does "without prejudice" actually mean?

If you've been involved in a dispute or sat in on a mediation, you've likely heard the phrase "without prejudice" come up.

But what does it actually mean?

In simple terms, and generally speaking, ‘without prejudice’ material is anything said or written during settlement negotiations that cannot later be used as evidence against you in court or formal proceedings.

It creates a protected space — where both parties can speak openly, explore options, and have honest conversations without the risk that their words will be held against them if things don't resolve.

In mediation, this protection is fundamental. It's what allows someone to say "here is what I'm willing to consider" without that statement becoming ammunition later.

Without it, most productive settlement conversations simply wouldn't happen. A few things worth knowing:
1) It applies to genuine attempts to settle — both written (emails, letters marked 'without prejudice') and verbal discussions in mediation
2) It's not a blanket shield — courts can set it aside in limited circumstances

Understanding this protection matters — not because it's legal jargon, but because it's the mechanism that makes good-faith dialogue possible. And good-faith dialogue is where most disputes actually get resolved.

Have questions about what to expect from a mediation process?
We are happy to help: https://adrcentre.co.nz/

09/07/2026

This morning, teams across the The ADR Centre came together to celebrate Matariki — a time for reflection, connection, and new beginnings here in Aotearoa.

At its heart, Matariki represents whanaungatanga (connection), manaakitanga (hospitality), and the opportunity to remember the past while celebrating the present and looking ahead to the future — values that resonate deeply in how we support one another and the communities we serve.

To honour the occasion, each colleague brought a dish representing their cultural background. From shared flavours to shared stories, it was a beautiful reminder of the diversity that enriches our workplace and the strength that comes from unity.

A highlight of the morning was welcoming the talented daughters and nieces of Allyson Miller from our Family Dispute Resolution Centre. Dressed in traditional attire, their beautiful songs and dances brought the spirit of Matariki to life and created a truly memorable moment for everyone.

Moments like these remind us that meaningful connections — in our workplace and in dispute resolution — are built on understanding, respect, and shared experiences.

Wishing everyone a joyful and meaningful Matariki.

02/07/2026

Myth vs Reality: You need a lawyer to use ADR

A common misconception is that you must have a lawyer to access alternative dispute resolution processes such as mediation or arbitration.

In reality, ADR is designed to be flexible and accessible. While parties may choose to be legally represented, it is not a requirement to participate in the process.

ADR focuses on providing a structured but practical pathway to resolve disputes outside of court. This means parties can engage directly, with or without legal representation, depending on the nature of the dispute and their preferred approach.

In many cases, the emphasis is on communication, understanding the issues, and working towards a practical resolution, rather than formal courtroom-style argument.

Legal representation can be helpful in more complex matters, but ADR remains fundamentally a process that is open and accessible to all parties.

Learn more about The ADR Centre and our brands: https://adrcentre.co.nz/

26/06/2026

Myth vs Reality: ADR is only for disputes that have already gone bad

A common misconception is that alternative dispute resolution only becomes relevant once a dispute has fully escalated.

In reality, ADR processes are most effective when used early. Mediation, arbitration, and other structured resolution pathways can help parties address issues before they escalate into more complex, costly, and time-consuming disputes.

ADR is not just about resolving breakdowns. It is also about preventing them from becoming entrenched. Early engagement can help clarify issues, improve communication, and create practical pathways forward while preserving professional and commercial relationships.

From early-stage negotiation support through to formal resolution processes, ADR provides flexible options tailored to the nature and stage of the dispute.

The earlier parties consider their options, the more control they typically retain over both process and outcome.

Learn more about The ADR Centre and its brands: https://adrcentre.co.nz/

19/06/2026

What if you could experience a mediation session before ever stepping into one?

Last week, members of our team attended AUT’s BCIS Showcase to see the final outcome of a VR project that has been a year in the making.

As part of AUT’s R&D programme, a group of final-year students, our first-ever intern cohort, developed a VR simulation of an FDR mediation session. The aim was to create an immersive way for prospective clients to understand the mediation process in a practical, accessible way before engaging with us.

Seeing the finished experience come together after months of development, testing, and collaboration was a real highlight.

A huge congratulations to the students for delivering such an innovative and thoughtful solution, and sincere thanks for the opportunity to be part of this project from the ground up.

12/06/2026

Looking for a professional venue for your next meeting, hearing, mediation, or work event?

The ADR Centre's purpose-built facilities in Takapuna are designed to support in-person, virtual, and hybrid engagement in professional, comfortable, and confidential environment.

With expansive views of Takapuna Beach and Rangitoto, our modern spaces are ideal for mediations, arbitrations, hearings, workshops, conferences, training sessions, and business meetings.

Our facilities include:
• Integrated video conferencing and teleconferencing systems
• 4K HD touch screens, microphones, HD cameras, and presentation systems
• Wi-Fi and recording facilities
• Tea, coffee, iced water, and refreshments
• Concierge-style administrative support
• On-site technical and ICT support to ensure your event runs smoothly

Whether you need a private meeting room or a larger event space, our team is here to help tailor the setup to your needs.

Call us on +64 9 871 0333 to arrange a tour and enquire about availability
Or learn more here: https://adrcentre.co.nz/our-rooms/

05/06/2026

We’re pleased to share that Catherine Green from The ADR Centre has been announced as a speaker at the Resolution Institute Conference 2026, taking place on 10–11 September in Adelaide, South Australia.

This year’s conference theme, “The Perfect Blend – Tradition, Innovation and Resolution,” brings together leading practitioners and thought leaders from across the dispute resolution community to explore the evolving future of ADR.

Catherine will be contributing to these important conversations, sharing insights and perspectives alongside professionals from across Australasia and beyond.

We look forward to engaging with peers across the industry and being part of a program focused on innovation, collaboration, and the continued development of dispute resolution practice.

Learn more / Register: https://conference.resolution.institute/

29/05/2026

Celebrating the King’s Birthday at The ADR Centre

To mark the King’s Birthday, our team came together for a relaxed office lunch with fish and chips for everyone to enjoy!

The King’s Birthday is a public holiday in New Zealand, celebrating the reigning monarch and giving people a chance to take a break, reflect, and spend time with family, friends, and colleagues. It’s a moment to acknowledge tradition while enjoying the simple pleasures of community and connection.

It was a wonderful opportunity for our team to take a break, share some laughs, and celebrate the occasion together. Small moments like these remind us that taking time to connect makes our workplace stronger and more enjoyable.

Wishing everyone a Happy King’s Birthday!

Address

Level 2/129 Hurstmere Road
Takapuna
0622

Opening Hours

Monday	8:30am - 5pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+6498710333

Website

https://www.adrcentre.co.nz/

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