Barratt Smith Brown

07/11/2025

Celebrating 10 years of Barratt Smith & Brown!

Today marks a proud milestone—our 10th anniversary. From a small team in Leicestershire to three offices and 50+ staff worldwide.

Thank you to our clients, partners, and the Barratt Smith & Brown team for your continued trust, support, and passion.

Here’s to our journey so far—and to what’s next.

01/04/2025

Looking for support with debt book recoveries?

Barratt Smith Brown provide a comprehensive suite of collections services which remove the burden of collections management and optmise returns for creditors. As the go-to choice for top UK administrators, our expertise shines through in our impressive track record:

➡️ 30+ administration collections
➡️85% of all UK energy administrations
➡️Delivered £14m + in recoveries.

https://bit.ly/3QUz8l5

25/02/2025

Looking for help to optimise debt book recoveries from an administration? Barratt Smith and Brown can help. Contact us now on 0116 296 1438 or at [email protected]

14/02/2025

04/02/2025

Debt becomes increasingly difficult to collect over time. Factors such as the debtor's financial instability, changes in their contact information, or even legal limitations can arise.

As time passes, the likelihood of recovering the full amount diminishes, and the costs associated with collection efforts can increase.

Why sit on it when proactive measures can be taken to address the issue promptly? By acting swiftly, creditors can implement strategies to recover debts more effectively and improve their chances of successful collection.

Do you have a debt position you want to address? Contact us now at [email protected] or visit https://bit.ly/40YBvsP.

No win, no fee and no administration or onboarding costs.

24/12/2024

Merry Christmas from all at Barratt Smith and Brown!

Merry Christmas from everyone at Barratt Smith and Brown!

18/12/2024

Imagine a debt recovery process that feels like a helping hand, not a hammer. A framework that puts the customer first, transforming collections into connections. It’s not just about recovering debt; it’s about recovering relationships.

Here’s how you can implement this customer-first approach:

Start with empathy. Understanding the debtor’s situation builds trust.
- Listen actively to their concerns.
- Acknowledge their challenges.
- Offer tailored solutions.

Next, communicate clearly. Transparency reduces anxiety and confusion.
- Use simple language.
- Set clear expectations.

Then, offer flexible options. Flexibility shows you value their circumstances.
- Create personalized payment plans.
- Allow for negotiation.
- Be open to adjustments.

The big takeaway?

A customer-first approach in debt recovery not only improves outcomes but also strengthens relationships.

Ready to transform your collections strategy? Visit https://bit.ly/3OW6vmm to learn more or contact [email protected]