Housing disrepair advice

Housing disrepair advice Free housing disrepair help and guidance for council, housing association, private and HMO tenants across England and Wales.

02/09/2026

IGNORED REPAIRS?
STOP ASKING. START ACTING.
MESSAGE “FIX IT” NOW.

ENOUGH BEGGING. ENOUGH EXCUSES.

You reported the repairs. You chased the landlord. You gave them time—and they still did nothing.

If you’re a council or housing association tenant with repairs that have been ignored for 90 days or longer, we may be able to help.

Message FIX IT today for free help and advice.

Dramatisation based on common tenant experiences.

02/09/2026

Does your landlord blame you for issues because you use a radiator? This house has enough issues without the landlord playing the blame game.

If your home has unresolved issues and your landlord is playing games. Let’s talk about it!

01/09/2026

Things that will never happen! Your landlord calling you to resolve your repair issues. You have a better chance winning the lottery. Stop being ignored, and take the next step to getting the help you need.

YOUR CHILD SHOULDN’T HAVE TO SLEEP NEXT TO MOULD.If you’re a council or housing association tenant and damp or mould has...
31/08/2026

YOUR CHILD SHOULDN’T HAVE TO SLEEP NEXT TO MOULD.

If you’re a council or housing association tenant and damp or mould has been ignored for more than 90 days, don’t accept endless excuses.

Take photographs, report every problem in writing and keep copies of any medical records that may be relevant.

You could be entitled to help getting the repairs completed and may be eligible to make a housing disrepair claim.

Visit www.housing-disrepair-advice.org and complete our free assessment today.

30/08/2026

Storms are pretty, but they are terrible if you have issues with your roof or gutters. They can cause long lasting damage. If your home is affected by the weather, it maybe worth contacting us for free help and advice

Reported the same repair over and over but nothing changes?Stop relying on telephone calls alone. Put your complaint in ...
30/08/2026

Reported the same repair over and over but nothing changes?

Stop relying on telephone calls alone. Put your complaint in writing and keep:

✅ The date you reported each problem
✅ Repair and complaint reference numbers
✅ Emails, messages and photographs
✅ Details of missed appointments
✅ Copies of every response you receive

A clear paper trail makes it much harder for your landlord to deny what was reported—or how long you have been waiting.

If you’re a council or housing association tenant with ongoing repairs that have been ignored for 90 days or more, contact Housing Disrepair Advice for free help and advice.

🌐 www.housing-disrepair-advice.org

28/08/2026

Housing disrepair isn’t just about how a property looks.

Cold, damp, mould, leaks and broken heating can affect sleep, comfort and day-to-day life. And constantly chasing repairs, worrying about the condition of your home or feeling embarrassed to have people round can take a real toll mentally too.

If your home is affecting how you feel physically or mentally, don’t just put up with it.

Message us today with the problem, how long it’s been going on and who your landlord is.

28/08/2026

One of the most common questions we get is whether you need to pay anything upfront.

In many housing disrepair cases handled on a No Win No Fee basis, you usually don’t pay legal fees upfront to get started. The exact terms depend on the agreement you enter into, so it’s important to understand what happens if the claim succeeds and what deductions may apply.

If you’re unsure, ask before signing anything.

Want us to explain the process in plain English? Message us today.

27/08/2026

New housing is obviously needed, and seeing more homes being built should be a good thing.

But if existing tenants are still chasing unresolved repairs, damp, leaks, heating problems or repeated maintenance issues, it raises a pretty obvious question:

Shouldn’t looking after the homes you already manage come before adding even more stock to the list?

Building new estates looks great in a press release. Keeping current tenants in safe, properly maintained homes matters just as much.

If you’re a Great Places tenant and you’ve been waiting on repairs, tell me what’s been happening.

Leaks, damp and mould, heating problems, faulty electrics and structural damage are some of the repair issues we see com...
27/08/2026

Leaks, damp and mould, heating problems, faulty electrics and structural damage are some of the repair issues we see come up again and again.

The real problem is often not just that something has gone wrong — it’s that it has been reported, ignored, badly patched or keeps coming back.

If you’ve been chasing the same repair and nothing seems to be getting properly resolved, keep your photos, repair references, messages and dates.

Still dealing with one of these issues? Message us today and tell us what’s been happening.

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Lancaster

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