18/10/2026
💳 CREDIT CARD CONSUMER PROTECTION: MUST KNOW INFORMATION!
Bought something that went wrong? Your credit card could help you get your money back!
Under Section 75 of the Consumer Credit Act, your credit card provider may be held responsible alongside the seller if goods or services aren’t provided as promised, or if you were misled into making a purchase.
Here’s an example. You book a £6,000 family holiday and pay a £200 deposit by credit card. The holiday company goes bust, or you arrive to find the hotel is nothing like the pictures, the facilities you were promised aren’t there, and the holiday is a complete let down.
You could potentially claim your losses from your credit card provider, even though you only paid the deposit by card.
The purchase must have a cash price of more than £100 and no more than £30,000. You don’t need to pay the full amount by credit card. Even a small deposit could qualify.
Certain other credit agreements can also qualify.
Bought a car on finance? You may have rights against the finance company if the car is faulty or was misrepresented, depending on the agreement and circumstances.
Been left out of pocket? Get in touch to find out what options may be available to you.
Call: 02887658155
Email: [email protected]
www.jamesfaysolicitors.com