No Letting Go Cardiff

No Letting Go Cardiff Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from No Letting Go Cardiff, Estate agents, Cardiff.

Our property services include inventories, property visits, check-ins and check-outs, for letting agents, private landlords, property management companies, relocation agents, councils, and housing associations.

We don't think this one can be topped...
08/06/2026

We don't think this one can be topped...

We’ll let that one speak for itself....
02/06/2026

We’ll let that one speak for itself....

A standard deposit dispute through one of the schemes (mydeposits, TDS, DPS) typically takes 8 to 12 weeks from claim to...
28/05/2026

A standard deposit dispute through one of the schemes (mydeposits, TDS, DPS) typically takes 8 to 12 weeks from claim to adjudication. During that window, the deposit is locked. The landlord is doing back-and-forth correspondence, gathering photos, writing statements, sometimes re-visiting the property. If the case loses, the deposit goes back to the tenant in full, regardless of the actual damage.

A professional inventory takes between 90 and 150 minutes on site (depending on property size), plus the time to produce the report. It costs a fraction of a single disputed deposit.

The math here isn't complicated.

An inventory pays for itself the first time anything is contested, and most landlords have something contested at least once across a portfolio every year or two.

The landlords who skip the inventory to save money tend to be the same ones who lose two or three disputed deposits and then book one anyway. Just later, after it's already cost them.

A standard property inventory is one tenancy, one signature, one shared space. HMOs are different. Multiple tenants, mul...
26/05/2026

A standard property inventory is one tenancy, one signature, one shared space. HMOs are different. Multiple tenants, multiple individual agreements, shared kitchens and bathrooms, and a landlord who needs evidence on each room separately.

When a tenant in Room 3 leaves, you need a check-out for Room 3 specifically and a clear record of the shared spaces at that moment. Nine months later, when the tenant in Room 4 leaves, the same shared spaces have to be documented again, against a baseline that's already shifted.

This is the work that goes wrong fastest with a generic inventory provider. Either every tenant gets billed for damage that wasn't theirs, or no tenant gets billed for damage that clearly was.

A proper HMO inventory tracks each room individually plus the shared spaces over time. Photos cross-referenced. Conditions logged at every check-in and check-out, not just at the start.

Cardiff and surrounding area HMO landlords and agents, feel free to get in touch with us if support is required. The setup is different, and getting it right at the start saves arguments per-room for years.

The six weeks before a tenancy ends compress everything. Deposit conversation, check-out scheduling, re-let marketing, r...
22/05/2026

The six weeks before a tenancy ends compress everything. Deposit conversation, check-out scheduling, re-let marketing, remedial work decisions, the conversation about whether the tenancy is ending at all.

A current property visit inside that window doesn't settle disputes. What it does is make every conversation start from a shared picture instead of two competing memories.

The check-outs that go cleanly almost always had a recent visit on file. The check-outs that turn into disputes almost always didn't.

If you need support with Property Visits or Check-outs, our team cover Cardiff and the surrounding area.

The Renters' Rights Act gives tenants a contractual right to request a pet, and landlords have to consider each request ...
21/05/2026

The Renters' Rights Act gives tenants a contractual right to request a pet, and landlords have to consider each request on its merits. Blanket no-pet clauses don't hold anymore.

For most landlords this isn't a disaster. Most pet requests are reasonable, most pets are fine, and the Act allows you to require pet insurance or an additional condition.
What's changed is that "no pets" stopped being a clean answer. Which means inventories now have to do more work.

A check-in with a pet in mind records carpets, skirtings, doors, garden fencing, and anything else that's pet-relevant in proper detail at the start. If a pet's added later in the tenancy, a property visit captures the condition before any potential pet damage. At check-out, you're comparing like for like.

Without those reference points, deposit deductions for pet damage become very difficult to evidence.

Local landlords with tenants likely to request a pet under the new rules, message us. A pet-aware check-in or property visit is worth doing now, not after.

Sharing in case it's useful."Does it apply to every tenancy?" No, only to qualifying existing tenancies (assured or AST ...
20/05/2026

Sharing in case it's useful.

"Does it apply to every tenancy?"
No, only to qualifying existing tenancies (assured or AST agreements that began before 1 May, partly or wholly in writing). Lodgers, holiday lets, and purely verbal tenancies are excluded.

"Can I email a link to the PDF?"
No. The PDF has to be downloaded from GOV.UK and sent as an actual attachment, or printed and delivered. Links don't count.

"What do I keep on file as proof?"
The dated email with attachment, the address it went to, and which version of the sheet you used. For hand-delivered or posted copies, a dated photograph or record of postage.

"What if the tenant doesn't acknowledge receipt?"
Acknowledgement isn't required. Evidence that you served it is.

The check-in report is supposed to set a baseline for cleanliness. Often it doesn't.A line that says "property was clean...
19/05/2026

The check-in report is supposed to set a baseline for cleanliness.

Often it doesn't.

A line that says "property was clean throughout" tells you nothing. Clean to what standard? Professional clean? Tenant-cleaned? Hoovered but not deep-cleaned? Six months later, when the tenant's left and the kitchen extractor is greasy, that single vague line is what the deposit scheme has to work with.

A proper check-in records the cleanliness standard precisely. Photographs of inside the oven, behind the toaster, the inside of cupboards, the bathroom grout, the carpet condition. Not because anyone's expecting trouble. Because in six or twelve months, those photographs are the only objective record of what "clean" actually meant on day one.

If the cleaning section of your last inventory is one paragraph long, that's a problem you can fix before the next tenancy.

Our team cover Cardiff and the surrounding area. Message us before your next check-in if you woul like support with this.

Most landlords haven't looked at theirs since the day it was signed. Fair enough. There's no reason to during a quiet te...
18/05/2026

Most landlords haven't looked at theirs since the day it was signed. Fair enough. There's no reason to during a quiet tenancy.

But here's where it bites. Open it now. Read the bathroom section. Read the kitchen. Look at the photographs.

If the report is thin (six photos where there should be twenty, no mention of the loft, no cleanliness baseline) you'll find out at the end of the tenancy, when something needs to be evidenced. By which point it's too late to fix.

A check-in is only worth what it can prove. Best to find out now, not in a dispute.

A guide to knowing if what you’re paying for is worth iAre they ARLA Propertymark or AIIC accredited?How long after the ...
15/05/2026

A guide to knowing if what you’re paying for is worth i

Are they ARLA Propertymark or AIIC accredited?

How long after the visit does the report land?

What does their report look like when something is wrong, not just when everything's fine?

How are photographs stored, and how are they linked to specific items in the report?

How does the tenant review and sign the report? Is it a proper, legally recognised sign-off?

What happens when a tenant disputes something on the report?

Weaker providers tend to fall apart on questions 3, 5, and 6. Worth knowing before a deposit dispute, rather than during one.

Letting agents in Cardiff reviewing their inventory supplier, message us. We'll answer all six honestly.

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