15/05/2026
Yesterday on BBC South East Today, David Hacker, Head of Dispute Resolution shared his expert insight into why evidence is key in claims for damage caused by potholes.
A recent BBC investigation has revealed a frustrating reality for drivers: more than 90% of claims for damage caused by potholes in Kent are rejected by Kent County Council. David spoke to the BBC advising how you can increase your chances of success when making a claim.
Missed the broadcast? Catch Davidโs full interview on BBC iPlayer (South East Today Evening News, 14th May โPothole payoutโ segment 5:45 minutes into the broadcast).
https://www.bbc.co.uk/iplayer/episodes/b006pfp8/south-east-today
The regional news programme for the South East of England