20/02/2026
This week’s privacy headlines.
If you run a growing business, these are worth 5 minutes.
👉New ICO guidance: you will need a proper data protection complaints process.
👉Lloyds staff data story shows how quickly “secondary use” can backfire.
👉Live facial recognition is expanding in public spaces.
👉ICO is pushing for clearer biometric rules with strong safeguards.
👉Enforcement reminder: stolen data and nuisance calls still end in court.
Do this now
Publish a simple complaints route and log outcomes.
Review any “we already have the data” projects for fairness and transparency.
Tighten access to customer data, especially suppliers and leavers.