29/06/2026
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áşáá˛áˇ emirates group áá˛áˇ "Emirates Flight Catering" áážáŹ Team Member áá˛áˇ Hostess ááŹáá°á¸ááźáŽá¸áá˝áą ááąáŤáşááąááźáŽááťááŻáˇ! âď¸đđ˝ď¸
ááááˇáşááᯠáĄáááşáááşáááşáá˛áˇ "Hospitality & Aviation áá˝ážáąáĄáá˝ááˇáşáĄááąá¸ááźáŽá¸" áá
áşáᯠáááşááźáŽá¸ áá˝ááşááŹááźááşááźáŽááťáŹá
áĄáᯠááášááŹááťáąáŹáş Emirates ááąááźáąáŹááşá¸áááŻááşá¸áá˛áˇ áááşáĄáąáŹááşááśááźá
áşáá˛áˇ "Emirates Flight Catering (EKFC)" áááąááźáŽá¸ááąáŹáˇ Team Member ááŹáá°á¸áá˛áˇ Hostess ááŹáá°á¸áá˝áąáĄáá˝ááş áááşáááşá¸áá˝áą ááąáŤáşáá°ááąááŤáááşá
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áááşááᯠáááźáąáŹáááş Emirates Flight Catering áĄááźáąáŹááşá¸ááᯠáááááąá¸áá˛áˇáá°áá˝áą ááŻááşáá°áááŻáˇááĄáąáŹááş áĄáááş áážááşá¸ááźááąá¸ááŤáá
áąáŚá¸á
đĄ Emirates Flight Catering (EKFC) áááŻáᏠááŹáá˛? ááŹáááŻáˇ ááŽáážáŹ áĄááŻááşááŻááşáááˇáşááŹáá˛?
Emirates Flight Catering áááŻáᏠáá°áááŻááşá¸áĄá
ááŻá¸ááááŻááş ááášááŹááťáąáŹáş Emirates Group áá˛áˇ áĄáąáŹááşáážáŹáážáááźáŽá¸ áá
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Emirates Group áááşáááşá¸ áááşááźáŹá¸: ááášááŹáˇáĄáááˇáşáᎠá
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áŹá¸áá˝ááˇáşáá˝áą (áááşáááşá¸áĄáááşááŹá áĄá
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Team Member Job Description and requirements
1- Execute aircraft loading and offloading activities accurately and on time in accordance with Galley Loading Plans (GLP), SOPs, and safety requirements.
2- Safely operate and marshal high loaders in compliance with airside regulations and manufacturer guidelines.
3- Adhere to all airside safety procedures, regulations, and company policies to maintain a zero-incident work environment.
4- Support on-time aircraft turnaround by coordinating effectively with team leaders and other stakeholders.
5- Work closely with team leaders, promptly communicating operational status, issues or hazards.
6- Immediately escalate any incident or safety concern to the Team Leader without delay.
7- Follow the Quality Policy and Quality System established in accordance ISO 9001:2000 international standards and executes his responsibilities according to the department work procedures while reflecting EKFC Quality Policy.
8- Maintain personal compliance with mandatory training, certifications, PPE usage, and fitness-for-duty requirements to ensure readiness for airside operations.
Hostess Job Description and Requirements
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1. Welcome guests and guide them to their seating arrangement to ensure a smooth and inviting atmosphere for exceptional guest experience.
2. Explain F&B offerings, specifically buffet options and coordinate effectively with colleagues such as servers, chefs, and managers to facilitate seating arrangements and ensure seamless service delivery.
3. Monitor customer feedback and deliver timely reports to the Supervisor on Duty to facilitate informed decision-making and improve guest satisfaction levels.
4. Collect the VIP and IO (Invitation-Only) lists from EK reception each day, promptly notifying the Supervisor on Duty and Chef on Duty about upcoming VIPs and IO visits to facilitate operational efficiency, enhance preparedness, communication, and service for VIP and IO guests.
5. Maintain a comprehensive record of VIP and IO guest preferences and visit details by logging information after each interaction, facilitating personalized service and enhanced guest experiences for future visits.
6. Coordinate with Supervisor on Duty to guarantee the presence of essential tools and equipment to facilitate efficient workflow in the designated area.
7. Maintain daily wine and store receipts, proper storage of all documentation in the designated location and promptly notify the Assistant F&B Manager of identified discrepancies or non-receivable items from the store to ensure accurate inventory management.
8. Transition the shift responsibilities effectively from the preceding shift supervisor and ensure completion of pending tasks which includes accurately filled reports for the shift and their storage in the designated location to provide a comprehensive overview of operational progress, including stock management, facilitating seamless continuity in operations.
9. Maintain a clean and organized lounge environment for guest comfort, adhering to hygiene standards, ensuring a clean and inviting atmosphere for guests in compliance with QHSE and hygiene protocols.
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